About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:




Approximate Salary:

Not Specified

Position Type:

Full Time

Account Receivable Specialist - Phoenix, AZ

UHG - Phoenix, Arizona

Posted: 11/9/2018

Energize your career with one of Healthcare’s fastest growing companies.  


You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.


This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.


Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

Manage and administer accounts receivables, meeting process and corporate standards.  Ensure that all account balances are paid and continually work on resolving debt owed to Avella.  In coming and outbound customer service and collections for patient balances and physicians offices.  Assist stores through e - mail and phone calls with all account related support.  Reconcile accounts to ensure all balances are clear and accurate.  Work with 3rd party insurance team to ensure patient co pays and co insurance amounts are billed and paid.

Primary Responsibilities: 

  • Patient and office collections
  • Patient and office customer service
  • Process monthly account billings
  • Reconcile office accounts for missing invoices
  • Track payment history, adjustment and collection accounts
  • Assist stores with account related issues

Knowledge Skills and Abilities:

  • Must be able to work efficiently and independently with excellent organizational skills.
  • Must be able to meet deadlines.
  • Ability to organize and manage multiple priorities.
  • Must have experience with 3rd party insurance plans
  • Demonstrated knowledge of common medical terms / abbreviations
  • Demonstrated knowledge of basic computer operations


  • High School Diploma / GED
  • 3+ years of customer service experience in the health care field
  • Experience with Third Party Pharmacy Billing
  • 3+ years experience of Microsoft Excel required –  Intermediate creating reports, pivot table, v-look up, general mapping and formatting spreadsheets
  • 3+ years of experience with Account reconciliations

OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.

If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.  Join us and start doing your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords:Account receivables, collections, AR, customer service, Health care, Third Party Pharmacy Billing

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