Giant Eagle Supermarkets

About Giant Eagle Supermarkets


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Analyst, Customer Connect

Giant Eagle Supermarkets - Pittsburgh, Pennsylvania

Posted: 10/7/2018

About Us

Giant Eagle Inc., ranked 36 on Forbes magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.5 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with more than 420 stores throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.

Giant Eagle was previously named America's Second Harvest Regional Retailer of the Year for its support of local food banks, and also actively supports numerous community events, the United Way, Children's Hospital, Race For The Cure and other non-profit organizations. The company also has created education initiatives such as Apples For The Students, which has provided millions of dollars in computer equipment, software and other classroom learning tools for local schools and the Be A Smart Shopper school nutrition program. Further information can be found at

Position Summary

Provide quality analytical support to our Category Teams in the areas of customer insights, assortment, pricing and promotions during scheduled category reviews as well as on an adhoc basis. Ensure timely and accurate completion of work and communication/collaboration with Category Leaders. Act as project lead on key assignments, ranging from tool implementation and training, to process adoption, to cross category analysis and strategy.

Job Responsibilities

  • Utilize Customer Insights, Pricing, Promotions, Nielsen, ECRM, Retail Pricing and GE Reporting tools to prepare analytics for Category Teams during formal category reviews as well on an ongoing basis.
  • Provide analytics, interpret findings and act as an analytical "thought partner" as category teams make decisions on assortment, plan-o-grams, pricing, promotion, displays, marketing tactics, etc.
  • Monitor regular prices vs competition and strategic objectives, and provide recommendations along with "what-if" scenarios to category teams to ensure items prices are aligned with corporate pricing strategy and financial goals. Build, update and manage pricing rules within current systems and/or pricing tool to support the overarching pricing strategy for assigned categories.
  • Build and maintain in-depth knowledge on customer behavior, market trends, and price and promotions for assigned categories, including Giant Eagle and competitive market.
  • Become an expert user of Customer Connect, Pricing and Promotions tools, providing feedback on future enhancements and conducting user testing of new releases as needed.
  • Ensure timely and quality maintenance of the item information required for pricing, ensuring all pertinent information is maintained.
  • Conduct / facilitate store visits to both competitors and Giant Eagle stores.
  • Measure performance of category to plan goals and objectives.
  • Lead and execute key projects as needed, ensuring timely and accurate deliverables.

Education and Training Required

  • Bachelors Degree

Experience Required

  • 1 to 3 years

Experience Desired

  • Microsoft office: Powerpoint, Excel, Outlook

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Analytical
  • Composure
  • Computer Skills
  • Numeric Computation/Reporting
  • Open to Feedback
  • Project Management
  • Written Communication

Work Environment

  • Normal office environment

Physical requirements

Equipment Used

  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Printer
  • Telephone

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