Lucky's Market

About Lucky's Market

 

Country:

United States

Postal Code:

32789

Approximate Salary:

Not Specified

Position Type:

Full Time

Apothecary Manager (16671)

Lucky's Market - Winter Park

Posted: 07/4/2018

The Apothecary Manager is responsible for managing all aspects of the Apothecary Department including staff, sales, margin, and labor. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Apothecary Department.

Essential Duties & Responsibilities

  • Prepares the weekly sales and labor projections for the Apothecary Department in order to maximize sales and profits; ensures department operations are within the labor percentage allowed.
  • Monitors and controls all costs and expenses; includes proper ordering, inventory control, avoiding out of stock goods and/or overstocks, controlling shrink, and monitoring ad displays.
  • Manages the Apothecary Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures.
  • Oversees shift operations including writing and/or approving Department work schedules.
  • Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing.
  • Stocks Apothecary department; includes facing, filling, and organization of all product items as set by the Apothecary Department schematics as well as ensuring tag and pricing accuracy.
  • Ensures cleanliness of Apothecary aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
  • Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
  • Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
  • Monitors the rotation of all Apothecary products paying particular attention to expired stock and discarding outdated or spoiled items; including keeping a code date log for the products in order to clear or trade out product before it is set to expire.
  • Balances the Apothecary general ledger and financial statements.
  • Oversees pre-inventory preparation; includes back stock and assuring tags match products.
  • Manages department inventory control ensuring no out of stocks and/or over-stocks.
  • Coordinates events such as lectures and health fairs with Marketing.
  • Sustains a high level of product knowledge and product preparation.
  • Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
  • Other duties as assigned.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Education and Experience

  • High school diploma or equivalency degree.
  • Must have a minimum of 4 years professional experience.
  • Preferred 3-5 years grocery retail experience in Apothecary department processes and procedures.
  • Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities

  • Must maintain the highest level of customer service at all times.
  • Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
  • Must have the capacity to take initiative when problems arise.
  • Flexibility to adapt in a variety of situations.
  • Must have advanced attention to detail with the capability to prioritize and meet deadlines.
  • Excellent written communication and documentation skills.
  • Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
  • Must have knowledge with MS Office including Outlook, Word, and Excel.
  • Ability to multitask and have excellent organizational skills is essential.
  • Must be able to support and contribute to team goals.
  • Ability to work varied hours/days as business dictates.
  • Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
  • Must have advanced knowledge of math, weights, and measures.
  • Demonstrate ability to analyze and interpret Company financial statements and results.
  • Advanced knowledge of Apothecary products and ability to reference customer questions.

Work Environment/Physical Demands

  • The potential for prolonged standing, walking, squatting and/or bending.
  • The ability to lift up to 50 lbs.
  • Occasional high stress when dealing with systems/customers/staff.

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