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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Business Operations



Approximate Salary:

Not Specified

Position Type:

Full Time

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Application Product Manager – UnitedHealthcare Enterprise Correspondence – US Telecommute

UHG - Minnesota, US

Posted: 11/9/2018

UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. Imagine joining a group of professionals and clinicians who are working to improve health care for people over 50. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel.
That's how it is at UnitedHealthcare. Everyday, we're collaborating to improve the health and well being of the fastest growing segment of our nation's population. And we're doing it with an intense amount of dedication.
The vision and roadmap should meet customer requirements, operational needs and business goals.   The focus of product initiatives will be on expansion of the application across different business segments across the UHG enterprise.  The product manager is responsible for the coordination and completion of application initiatives within UnitedHealthcare Enterprise Correspondence involving multi-functional areas with potentially significant financial and regulatory impacts. The Product Manager will provide subject matter expertise in areas including project management, project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on professional knowledge and background.  The successful candidate will ensure the initiatives are completed on time, within scope and budget; presents regular project updates and expected results to the senior management team. This position will work in a matrix environment.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities
  • The product manager is responsible for the vision, roadmap, and ongoing management of the assigned Enterprise Correspondence product (i.e. application)
  • Developing and communicating the product strategy, product vision, and roadmap
  • Defines acceptance criteria for the Product and associated Capabilities
  • Serve as a primary resource and subject matter expert related to the assigned Enterprise Correspondence product (i.e., application) and identify, approve process changes impacting the product (s)
  • Understand the product's business model including its value proposition and the desired business benefits
  • Utilize Agile Methodology processes
  • Collaborate closely with the Agile team (e.g., Business Analyst, Development Team, SCRUM Master, SMEs)
  • Describe the desired user experience and the product features, and capture them on the backlog (responsible for feature backlog, product backlog, grooming features, grooming stories, acceptance of features, acceptance of stories, identifying key stakeholders)
  • Attends product demo and scrum meetings as needed
  • Manages various meetings (including kickoff meetings, requirements gathering meetings, weekly program status meetings, regular agency meetings, etc.)
  • Attends and assists in facilitating the daily product manager meeting call to review all project deliverable
  • Assist in process flow mapping, budgeting, project progress, product launch
  • Manages project plans, dashboards and open issues/action items for the product (i.e., the UnitedHealthc
  • Enterprise Interactive application)
  • Monitor issues and develop contingency or mitigation plans
  • Oversees various deliverables and timelines to ensure appropriate internal routing and approvals
  • Ensures appropriate individuals from each business area are engaged across appropriate stakeholder audiences
  • Collaborates with business leaders and project teams to identify, document, review, communicate and implement relevant business/operations change management procedures as needed to support evolving business needs
  • Assists with User Acceptance Testing / Post Acceptance Testing that occur during regular business hours and outside business hours (late evenings/early mornings and weekends when necessary)
  • Acts as the approval point for all business requirements, acceptance testing, deployment planning, and deployment verification steps for the Product (i.e., application)
  • Acts as a liaison for ensuing that the appropriate testing resources are available for requested work
  • Owns the application end-user access process
  • Ensures the application accesses are maintained properly by security administration staff
  • Executes the annual end-user entitlement reviews for the application
  • Overall accountability for business Sarbanes-Oxley compliance (application access, security administration, requirements, testing and deployment)
  • Facilitates IT timelines of Operating & Maintenance releases
  • Manages change control process
  • Takes charge of ad hoc projects assigned
  • Manages project budgets, SOWs/invoices, value realization
  • Manages direct reports, composition analysts

Required Qualifications:
  • BA/BS or equivalent education and experience
  • 1+ years working within an agile delivery methodology 

  • 2+ years of direct application product ownership experience

  • 5+ years of experience in project management to include release management and change control

  • Demonstrated ability to manage multiple projects with competing deadlines, organize and prioritize work, ensure quality and adherence to business process and compliance standards

  • Demonstrated proficiency in MS Project

  • Demonstrated proficiency with Microsoft Excel, Word, and PowerPoint

Preferred Qualifications:

  • 1+ years of print, fulfillment, and/or vendor management experience AND/OR  1+ years with print/document composition tools
  • Demonstrated ability to build and maintain relationships and must possess strong interpersonal skills

  • Demonstrated ability to drive programs/projects and be self-directed and motivated

  • Identifies as well as resolves issues and roadblocks inhibiting completion of milestones

  • Demonstrated history in navigating cross functional/cross segment, enterprise groups and possess high tolerance to stress and the ability to handle difficult situations in a confident and diplomatic manner within a large matrix organization

  • Provided leadership, organization and methodology to a multi-functional project team

  • Excellent oral and written communication skills

  • Project Management certification 
  • Knowledge of healthcare
  • Previous general management experience

UnitedHealth Group is a Fortune 6 company with all the resources you'd expect from the largest networks of physicians, hospitals, health facilities and caregivers in the United States and more than 125 other countries. Join us and be inspired to do your life's best work.SM

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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