Wells Fargo

Job Category:

Technology, Information Technology

Location:

Charlotte, North Carolina

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

Phone:

415) 820-7800

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Apps Systems Engineer 5

Wells Fargo - Charlotte, North Carolina

Posted: 11/2/2018

Job Description

The Community Banking Technology Quality Assurance organization is responsible for identifying, documenting, and assessing risks to availability. This Sr. Apps Systems Engineer role will be responsible for overseeing and participating in automation design guidance and consultation, utilizing a thorough understanding of applicable technology, tools and existing designs. The role will oversee a team of automation engineers supporting coding scripts in Java to automate manual test cases as well as executing those scripts in an effort to test the functionality of Wells Fargo Enterprise Contact Technology applications.

In this Lead QA engineer role, the candidate will utilize Selenium/Java, Empirix, VB.NET, TestNG, Jenkins, and LISA ITKO (CA DevTest) to automate and virtualize manual test cases that reside in HP Quality Center ALM. These tasks will be conducted throughout the software development lifecycle, including during the SIT development phase for any given project to support the Shift Left concept. Candidate will develop and provide recommendations to the existing framework for these highly visible mission critical applications. Candidate will serve as a primary escalation point for testing support/troubleshooting for less experienced staff and the overall platform. Candidate will support general activities such as but not limited to: provide oversight and participate in overall project/systems testing, code automated test cases and maintenance of existing test cases, conduct code reviews, peer reviews, setup and maintain test data, metrics reporting to overall platform leads and managers to ensure platform release changes are deployed into production with high quality and defect free. Candidate will work closely with application development leads/managers, QA leads/managers from other areas, and business groups to ensure successful collaboration.

Required Qualifications

  • 7+ years of application development and implementation experience
  • 5+ years of testing or quality assurance experience
  • 4 + years of automation or regression testing experience
  • 2 + years of experience designing and implementing solutions for test automation using Selenium and Java
  • 3+ years of HP ALM experience
  • 2+ years of leadership experience
Desired Qualifications

  • Good verbal, written, and interpersonal communication skills
  • Strong, clear and concise written and oral communication skills
  • A BS/BA degree or higher in science or technology
  • Knowledge and understanding of technology testing: automation and data automation
  • Knowledge and understanding of automated regression and maintaining scripts in regression
  • Knowledge and understanding of Selenium software testing framework
  • 2 + years of experience with server administration and job creation using Jenkins Continuous Integration server
  • 2+ years of QTP, UFT or WinRunner experience
  • 2+ years of HP ALM experience
  • 2+ years of SQL experience
  • 1+ year of RESTful or SOAP web services
  • 1+ year of virtual directory services experience
  • 2+ years of UNIX experience
  • 1+ year of Mainframe experience
  • 3+ years of experience with Waterfall and Agile project methodologies
  • Knowledge and understanding of internet technologies
  • Knowledge and understanding of full suite of Contact Center technologies in a converged network environment with an emphasis on Genesys or other CTI and Call Routing platforms preferably in a large financial services environment
  • NICE Call Recording experience
  • Knowledge and understanding of telephony: IVR application testing and quality assurance
  • Strong knowledge and understanding of the Community Banking Retail Store Model and/or WFVC/Contact Center Model
  • Knowledge and understanding of Softphone
  • Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Telecommunications experience
  • Knowledge and understanding of DevOps principles
  • Experience in Artificial Intelligence, Natural Language Processing, Machine Learning, Distributed Computing, Chatbot, and Virtual Assistant
Job Expectations

  • Ability to work weekends and holidays as needed or scheduled
Street Address

AZ-Chandler: 2600 S Price Rd - Chandler, AZ
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC

Disclaimer

  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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