AT&T

About AT&T

At AT&T, we’ve made it our mission to connect the world. And as an industry leader in telecommunications, high-speed Internet and pay TV, it takes a team of amazing innovators to make it possible.

That’s where you come in. From Technology to Call Center, Technicians to Sales, we have an opportunity to fit any skill. At every level, we’re working together to exceed the needs of today’s customers while creating solutions to tomorrow’s technological challenges. Seem big? It is – and we love it. 

As a global company, we’re driving innovation in locations across the world – from Boston to Bangalore. Wherever people work, live or play, that’s where we need to be. So let’s do great things together. Start by visiting us at http://www.att.jobs/

Job Category:

Retail

Country:

United States

Postal Code:

13850

Approximate Salary:

Not Specified

Position Type:

Full Time

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Area Retail Sales Manager

AT&T - Vestal, New York

Posted: 09/15/2018

Location: Vestal, NY (South Central NY State)

Working as an Area Retail Sales Manager, you will supervise and lead multiple retail stores to meet and/or exceed area sales objectives channel by generating the sales of wireless products, services and applications.  You will support the Retail Store Managers who report to you in achieving consistent operational excellence in all company standards, directives, and initiatives.
Additional Responsibilities:
  • Meet or exceed area sales objectives by coaching, developing, motivating and encouraging sales team
  • Interview, hire and make necessary discipline decisions including terminations for Store Managers
  • Maintain ownership mentality and accept personal accountability for Area performance
  • Spend at least 50% of your time visiting retail locations scheduled and unscheduled visits to monitor the customer experience and ensure excellent customer service is being delivered. Provide monthly store and representative performance feedback
  • Ensure attainment of reputation metric goals.  Analyze business reports to formulate action plans for positive performance
  • Plan and maintain headcount for all responsible territory
  • Develop employees for growth and promotion
  • Ensure that all Store/Kiosk Managers have properly completed training requirements in a timely manner  
  • Facilitate weekly personnel training/educational sessions
  • Perform store operational audits during scheduled and unscheduled visits, that include monitoring inventory levels, required human resources postings, dress code adherence, etc
  • Reinforce and deliver consistent Store Standards according to company guidelines
  • Resolve customer complaints in a timely manner
  • Ensure the managers have appropriate inventory availability and that inventory management of assigned stores/kiosks meet or exceed operational standards.
  • Ensure that all Store/Kiosk Managers have properly merchandised according to plan-o-gram guidelines
  • Provide strategic direction to ensure the communication, implementation and execution of marketing and merchandising programs
  • Facilitate large meetings with such topics as training, compensation, product or customer experience and other promotional events
  • This is a second level supervisor position

Required Qualifications:
  • Three years successful sales experience of which at least two years must have been as a manager
  • Excellent sales skills and demonstrated ability to meet or exceed performance standards
  • Ability to motivate and lead direct reports
  • Ability to clear a driver's license check, background check and drug test
  • The successful candidate will be able to perform the following with or without reasonable accommodation:
    • Ability to travel to multiple locations within a district
    • Ability to work flexible hours, including evenings, weekends and holidays
    • Ability to lift up to 30 pounds during event set up.
    • Ability to operate a personal computer, wireless equipment, copier and fax
Desired Qualifications:
  • Four or more years successful sales experience of which at least two years have been as a manager in a retail environment
  • Effective communication, presentation and interpersonal skills
  • Strong organizational skills with attention to detail
  • Familiarity with wireless terminology and AT&T Mobility systems preferred
We offer:
  • Competitive pay (base salary plus commission): Base pay varies by position location, but Area Retail Sales Managers can earn $2,700 or more per month in commission by meeting and/or exceeding sales objectives for their area!
  • Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
  • Top-notch on-going training on the latest technology
  • A fun, fast paced work environment

Apply Now
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