First Transit

About First Transit


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Approximate Salary:

Not Specified



Assistant General Manager

First Transit - CHICAGO, 2906

Posted: 07/17/2018

Job Purpose: Responsible for all transportation activities, including the dispatching of vehicles on schedule, the oversight of the vehicles and Operators while in service, and processing and verifying operations payroll.

Major Responsibilities:

  • Coordinates the dispatching, in service monitoring and turn-in activities involved in daily paratransit operations.
  • Works with the Maintenance Manger to insure that vehicles dispatched are in proper working conditions.
  • Prepares and verifies operations payroll.
  • Develops manpower requirements for Road Supervisors, Dispatchers, Operators and Service Personnel.
  • Coordinates operations personnel selection, recruitment and training with the Safety Manager.
  • Assists in developing procedure manuals for Dispatchers, Road Supervisors, Operators and Service personnel.
  • Insures accurate and timely collection and reporting of fare box revenue.
  • Assists with preparation of annual budget.
  • Monitors and evaluates Operations activities. Included in the evaluation of activities are the following:  Vehicle on time statistics, missed runs, revenue/cost data, total work hours, total pay hours, customer compliant data, accident data, road call data, other operations related functions.
  • Recommends and disciplines operations, personnel.


Experience & Skills Required:    

  • Minimum five (5) years of public paratransit experience with increasing responsibilities.
  • Must have knowledge of paratransit operations, maintenance, and administration.
  • Strong working knowledge of Trapeze. 
  • Must have knowledge of Federal paratransit Administration (FTA) requirements and guidelines.
  • Must have good communication skills.

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