Giant Eagle Supermarkets

About Giant Eagle Supermarkets


Job Category:

Customer Service


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Assistant Store Leader

Giant Eagle Supermarkets - Columbus, Ohio

Posted: 11/29/2018

About Us

Giant Eagle Inc., ranked 35th on Forbes Magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.6 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with 417 retail locations throughout western Pennsylvania, north central Ohio, northern West Virginia and Maryland.

Team Members who work for our flagship banner, Giant Eagle, are continually redefining and improving the supermarket shopping experience. We're creating a destination where customers find high-quality foods and convenience-oriented services, along with some pleasant and unexpected surprises as we try new things and roll out new ideas. You will be part of a growing team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs.

Position Summary

The position of Assistant Store Leader is intended as a developmental role for the Store Leader position. It is essential to lead and model, understand, enforce and promote Giant Eagle safety processes and requirements. Lead by representing the organization in a professional manner through appearance, language and behavior. Promote and develop individuals with mutual respect, inclusion, diversity and dignity.

Job Responsibilities

  • Know, understand and model safe work practices and food safety at all times by promoting a zero defects incident attitude, proper training, coaching and recognition of Team Leaders and Team Members to ensure all equipment is properly maintained, cleanliness expectations and sanitation requirements are met.
  • Promote inclusion, diversity, mutual respect and dignity among Team Leaders and Team Members
  • Follow and improve the Assistant Store Leader Work Design
  • Manage entire store in the absence of the Store Leader
  • Make the store a great place to work creatively through events, fun exercises or any other avenue to build team morale
  • Reward and recognize Team Leaders and Team Members for outstanding performance, as well as addressing under performance by analyzing all service metrics
  • Complete final interviews and make all hiring decisions for areas of responsibility in conjunction with the Team Leaders
  • Ensure all Team Members receive an enriching on-boarding process and comprehensive training
  • Provide modeling and coaching to all Team Members by giving timely feedback on a regular basis to guide them to success and completing thorough evaluations that give growth objectives
  • Oversee and evaluate training provided to Team Members to reduce turnover, promote efficiency and control labor costs
  • Promote the continuous development of diverse talent of Team Members and identify candidates for the Team Leader Development Program
  • Conduct regular team meetings to keep Team Leaders informed of current events and to gain feedback
  • Interact daily with customers, identify trends, set goals and create and implement action plans
  • Communicate the company's strategic plan as well as the store's specific plan to the Team Leaders and ensure they are supporting these plans in their daily operations
  • Ensure departmental financial information is accurate, sales are correctly stated, purchases are recorded correctly and inventory counts are accurate
  • Ensure Team Leaders are scheduling Team Members through SMART Track and delegating work assignments to the needs of the business and in accordance with the collective bargaining agreement (where applicable)
  • Execute all business initiatives, 6S, GEBS/ROCI, etc and monitor adherence to these programs and initiatives
  • Control department costs by effectively ordering and utilizing supplies, monitoring and improving operations to increase profitability
  • Manage inventory of the store to meet customer needs and maximize profits
  • Maintain accurate department records to ensure documentation of activities is available
  • Maintain legal compliance in all areas
  • Understand and manage all Key Performance Indicators to ensure proper operation of the store
  • Responsible for budget development, expense control and/or revenue generation for multiple departments or divisions. Amount of Budgetary Responsibility: \\$5mm +
  • Responsible for direct and indirect supervision of team members in one or more departments.

Education and Training Required

  • High school diploma or equivalent

Experience Required

  • 3 to 5 years
  • 3+ years Leadership experience within multiple lines of business

Experience Desired

  • Retail Leadership experience

Age Requirement

  • At least 18 years of age


** Retail Shifts **

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Analytical
  • Composure
  • Computer Skills
  • Conflict Resolution
  • Continuous Learner
  • Mentoring
  • Negotiation
  • Open to Feedback
  • Presentation & Verbal Communic
  • Sales/Salesmanship

Work Environment

  • Cold Prep Rooms
  • Cooler
  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Physical requirements

  • Carrying Up to 25 pounds
  • Lifting Up to 25 pounds

Equipment Used

  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Printer
  • Telephone

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