About Safelite


Job Category:



Capitol Hts, Maryland


United States

Approximate Salary:

Not Specified

Position Type:

Full Time



Assistant Store Manager

Safelite - Capitol Hts, Maryland

Posted: 11/11/2018

Safelite AutoGlass is looking for an Assistant Store Manager to join our team! This position manages retail store operations, assigned associates, cash management, inventory control, loss prevention, safety, and store appearance.


  • Ensures daily work orders are set up, and vehicles are loaded, checked, and in transit in a timely manner
  • Ensures check-in/check-out procedures are met and technicians do call-aheads
  • Maintains all aspects of inventory
  • Implements/enforces company policies/procedures in absence of the Store Manager
  • Motivates and directs activities of associates, ensuring the highest possible productivity and world class customer service
  • Manages work order assignments and routing of mobile jobs
  • Ensures key associates are appropriately cross-trained in day-to-day operations
  • Trains Technicians, Mobile Pro's, and Repair Medics on installation techniques and procedures, as well as the Glass Technology System
  • Monitors productivity to ensure time and quality standards are met
  • Ensures compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies
  • Ensures all work orders are properly accounted for and converted to invoices
  • Ensures the shop and equipment is maintained and clean
  • Trains associates on proper vehicle and equipment maintenance and required record keeping
  • Provides world class customer service by respond quickly to client complaints/warranty issues
  • Invoices work orders, enter parts into the system, and orders supplies
  • Processes casualty losses/repair damages

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