UHG

About UHG

Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Accounting/Finance

Country:

United States

Postal Code:

89044

Approximate Salary:

Not Specified

Position Type:

Full Time

Associate Billing Representative - Las Vegas, NV

UHG - Las Vegas, Nevada

Posted: 09/11/2018

Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Associate Billing Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal / external clients.

Primary Responsibilities:

  • Interact with customers through telephone, email, in person contact gathering support data to ensure invoice and enrollment accuracy
  • Research and resolve enrollment, eligibility and billing discrepancies on premium invoices
  • Educate customers on payment options, billing information, payment addresses, invoice due dates and clarify information contained on premium invoices and electronic services
  • Reconcile discrepancies identified within customer invoices or eligibility files and ensure timely resolution
  • Analyze reports against existing billing data and make appropriate changes to ensure billing accuracy
  • Monitor customer account balances through researching, generating data queries and creating reports such as member audits and bills issued vs. bills paid reports
  • Contact external customers regarding outstanding balances and / or unresolved discrepancies; arrange payments or resolution to reduce aging
  • Coordinate with internal partners to validate and process rates and contract information to ensure they are updated accurately
  • Utilize multiple reports to research, resolve, and ensure the accuracy of enrollment eligibility
  • Analyze reports against existing billing / commission data and make appropriate changes to ensure accurate statement information
  • Accounts payable (A / P) and Accounts Receivable (A / R)
  • Ability to remain focused and productive with changing priorities and repetitive tasks

Required Qualifications:
  • High School Diploma / GED (or higher)
  • 6+ months of experience in customer service environment
  • 6+ months of experience in account reconciliation
  • 6+ months of 10 key and data entry experience
  • Experience with Microsoft Excel (ability to create spreadsheets sort and filter data), Microsoft Word (ability to create documents use spell check functions), and Microsoft Outlook (ability to create and send email, check email, use calendar functions)
Preferred Qualifications:
  • Experience in Accounting or Bookkeeping and / or Degree in Accounting
  • Experience in a health insurance environment
  • Collections experience
  • Siebel, Facets, Microsoft Office including Access (ability to pull reports) software experience
Physical Requirements and Work Environment:
  • Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, long periods working at a computer
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity

This position may require additional access approvals inclusive of extended background verifications post hire.


Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, United HealthGroup, LasVegas, NV, Billing Administration Representative, Billing Specialist, Billing Admin., account reconciliation, Accounting, bookkeeping

Apply Now