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Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Associate of Collections - Addison, TX

UHG - Addison, Texas

Posted: 09/2/2018

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.SM

Responsible for review, follow up and collections of third party accounts. Ensure adherence to department workflow policies and procedures, and identify process improvements in efficiency and quality. All duties are conducted in accordance with departmental and/or company wide standard operating procedures.

Primary Responsibilities:
  • Follow assigned payer (third party payers) guidelines when processing an appeal, reopening or written inquiry
  • Keep up with assigned third party payer plan coverage and changes
  • Properly document accounts
  • Review and recommend write off (adjustments) of accounts
  • Issue refunds with appropriate documentation
  • Maintain Issue log
  • Responsible for reporting problems and error to management in an effective and efficient manner
  • Attend and participates in departmental staff meetings
  • Maintain productivity standards as set by management
  • 10)  Maintain quality standards as set by management
  • Other duties as assigned

  • High school diploma / GED or higher
  • 1+ years medical billing experience required
  • Thorough understanding of third party payers

  • 2+ years of billing experience preferred
  • Citrix centricity experience
  • Emdeon and Avality experience
  • Experience with Word, Excel & Outlook.  Word - Create Correspondence and work within templates.  Excel - Data Entry, Sort/filter, work within tables, V Lookups, Pivot Tables, utilize formulas.  Outlook - email and calendar management.
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Billing; Collections, Addison, Optum360, Third Party

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