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Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Pharmaceutical

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

Associate Pharmacy Care Technician - Birmingham, AL

UHG - Birmingham, Alabama

Posted: 11/17/2018

Energize your career with one of Healthcare’s fastest growing companies.  

 

You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.

 

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.

 

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

Challenge can often be its own reward. But why settle for just being challenged when you can also be nurtured, mentored and supported in building an impact and fast paced career? With UnitedHealth Group you can have all of the above, every day. Here at OptumRX, a part of the UnitedHealth Group family of businesses, we've earned the trust of more than 64 million people who rely on us for the prescription drugs that improve their health and lifestyles. And here's where you come in. As a Pharmacy Care Technician, you'll be responsible for answering incoming calls  / completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximizing productivity. Along the way, you'll discover the training, support and career opportunities you'd expect from a Fortune 6 leader.
 
The Associate Pharmacy Care Technician will report into the Operations Team Manager.  This role involves working heavily in a matrix team environment to complete daily operational tasks that provide support for the overall maintenance of the Clinical Engagement Services Center 
 
Primary Responsibilities:
  • Enter prescriptions and verify appropriate and accurate information
  • Contact patients, pharmacists and doctor's offices to resolve claims issues
  • Process prescriptions (from intake to order completion)
  • Resolve customer issues; ensuring accurate information is provided
  • Speaking on the phone with patients
  • Claim Adjudication

Required Qualification:
  • High School Diploma / GED (or higher) or equivalent experience
  • State of Alabama Pharmacy Technician License 
  • Demonstrated ability in using a computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs
  • Ability to work regularly scheduled shifts within our hours of operation (8:30am - 5:00pm, Monday through Friday) including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and / or weekends, as needed
Preferred Qualification:
  • PTCB National Certification
  • Specialty Pharmacy experience
  • Call center experience with the ability to sit and take calls for up to 8 hours per day
OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.

If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance. Join us and start doing your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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