Benefits Manager is responsible for administration of associate benefits in all company operations. As needed, this position provides special guidance and assistance to all locations on various associate benefit plans. The incumbent will survey the industry and/or community to determine the company's competitive position in associate benefits. This position develops, recommends and installs approved, new or modified plans and administration of existing plans.
TYPE OF SUPERVISION RECEIVED:
This position reports to the Vice President of Human Resources.
JOB REQUIREMENTS AND DUTIES, including but not limited to the following:
- Assure company compliance with provisions of ERISA and the Affordable Care Act. Supervise preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies. Review and analyze changes to state and federal laws pertaining to benefits, and report necessary or suggested changes to management. Coordinate company benefits with government-sponsored programs.
- Handle benefits inquiries and complaints to ensure quick, equitable, courteous resolution. Maintain contact in person, and by phone or mail, with hospitals, physicians, insurance companies, associates, and beneficiaries to facilitate proper and complete utilization of benefits for all associates.
- Manage associate benefits programs such as medical, dental, vision plans; life insurance plans; temporary disability programs; savings; voluntary worksite plans and wellness programs.
- Study utilization trends to develop appropriate programs for U.S. and Canada. Evaluate and compare existing company benefits with those of other employers by analyzing other plans, surveys and other sources of information. Plan, develop and/or participate in area and industry surveys. Analyze results of surveys and develop specific recommendations for review by management.
- Facilitate contract negotiations with carriers including renewals for U.S. and Canada.
- Participate in the RFP and bidding process of plans including, where necessary, consultant selection.
- Work directly with all carriers to ensure appropriate administration of all plans.
- Facilitates effective communication plan for programs and annual enrollment.
QUALIFICATIONS, including but not limited to the following:
- Bachelors Degree or equivalent experience with a minimum of 5 years’ experience in benefits and HR administration.
- Knowledge of Federal and State Laws
- Knowledge of Workday, Microsoft Office with proficiency in Excel and PPT
COMPETENCIES, including but not limited to the following:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:
- Problem solving – the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
- Interpersonal skills – the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
- Oral Communication – the individual speaks clearly and persuasively in positive or negative situations.
- Written Communication – the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
- Quality Control – the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
- Planning/Organizing – the individual prioritizes and plans work activities and uses time efficiently.
- Adaptability – the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
- Dependability – the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve.