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Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Accounting/Finance

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

Billing Representative - Pittsburgh, PA

UHG - Pittsburgh, Pennsylvania

Posted: 11/12/2018

Healthcare isn’t just changing. It’s growing more complex every day. ICD - 10 Coding replaces ICD - 9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities.

Who are we? Optum360. We’re a dynamic new partnership formed by Quest and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our  resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.
 

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.

In an environment where the patient is at the center of everything that we do, the individuals in this position typically handle billing issues for Quest Diagnostics for the purpose of collecting revenue for the organization. Will work with Patient / Client of third Party Insurance bills.
 
Primary Responsibilities:

  • Interacting with customers gathering support data to ensure invoice accuracy and working through specific billing discrepancies
  • Providing input to policies, systems, methods, and procedures for the effective management and control of the premium billing function
  • Educating customers regarding the availability of receiving invoices and remitting payments through online applications
  • Monitoring outstanding balances and taking appropriate actions to ensure clients pay as billed
  • Managing the preparation of invoices and completing reconciliation of billing with accounts receivables
  • May also include quality assurance and audit of billing activities
  • Involved with training any new employees coming to the team
  • Involved with speaking in group settings and one on one with employees

Required Qualifications:
  • High School Diploma / GED (or higher)
  • 1+ years of experience in Patient, Client, or Third Party insurance billing
  • Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs
  • Availability between 6:00 am - 5:00 pm Monday - Friday
Preferred Qualifications:
  • Experience with customer service in a phone support role

Soft Skills:

  • Ability to clearly portray procedural information, issues and requirements
  • Proven ability to provide coaching and training in a collaborative manner
  • Demonstrated problem solving, organization and interpersonal skills
  • Ability to work independently and as part of the team
  • Ability to work overtime as determined by business needs
  • Excellent communication skills both written and verbal
Physical Requirements and Work Environment:
  • Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, long periods working at a computer
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 
Keywords: Billing, patient, insurance, customer service, UnitedHealth Care, UHG, Quest, Quest Diagnostics

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