H&R Block

About H&R Block

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Job Category:

Information Technology


United States

Postal Code:


Approximate Salary:

Not Specified

Business Analyst

H&R Block - Kansas City, Missouri

Posted: 11/14/2018

This role will introduce you to H&R Block core systems and processes around creating and managing tax preparation software development. You will work closely with the H&R Block team responsible for building the next generation tax engine. Document requirements and processes contributing to an enhanced work operations.


  • Work closely with the product owner, architects and developers to identify and define technical requirements
  • Facilitate requirement and design sessions for smaller to medium scope projects and participate in the requirement and design sessions for large scope projects
  • Develop subject matter expertise with the functionalities and use cases pertaining to the assigned system
  • Use in-depth understanding of system to write user stories in support of system functionality and features
  • Develop process flows, system flows, and data models using modeling and process tools
  • Prioritize system and data functionality requirements based on user needs and project constraints
  • Maintain the product backlog by ensuring user stories have a complete description, acceptance criteria, and test cases
  • Work with users and technical team to produce project charters, scope documents and conceptual design documents
  • Work with team members located across different time zones (onshore/offshore resources)
  • Develop and conduct user training on system(s) functionality.

  • Bachelor’s degree with emphasis in Business Management, Systems Development, or related area or equivalent combination of education and work experience. Tax knowledge or experience is helpful.
  • Demonstrated facilitation skills for capturing requirements
  • Knowledge of the systems development lifecycle in agile project environment
  • Exposure to client/server and/or web development is preferred
  • Effective verbal, written and interpersonal communication skills
  • Demonstrated decision making, analytical and problem solving skills
  • Effective time management and organizational skills with the ability to handle multiple priorities
  • Experience using software applications such as Microsoft Project, PowerPoint, Word, Excel and Visio
  • Experience using Application Lifecycle Management (ALM) systems for requirements management is preferred

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