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Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Business Operations



Approximate Salary:

Not Specified

Position Type:

Full Time

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Business Analyst / Manager, Constituent Experience – Minnetonka, MN

UHG - Minnetonka, Minnesota

Posted: 11/28/2018

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.
The Business Analyst will be a key leader in the establishment of a UnitedHealthcare center of excellence focused on member data, the quality of the data, and how it is shared and used across the organization.  This new role will assist in driving the understanding of member data today, the approach to refining data survivorship and the approach to governing the use of data across the organization in a way that meets the business needs while also respecting the members’ needs and preferences.
The ideal candidate is a highly motivated, analytical, and versatile individual with experience in managing consumer data, collaborating with partners and a curiosity that drives them to ask questions and explore current state today. 
Primary Responsibilities:
  • Accountable for working with partners across the organization and leading team in analyzing current state of consumer data, what is stored where, how different systems interact, and how the data travels and survives in the system
  • Partner with cross-function team to help drive the overall strategic approach for implementing more structure consumer data management
  • Deliver process flows and use cases, both current and future state
  • Gather business requirements to support process improvements and implementations of  key capabilities and translate requirements into Agile features, if needed
  • Gain extensive understanding of business processes and application architecture to serve as a valuable resource for understanding what should be captured to ensure high quality requirements
  • Consults with technical solution architects and business partners to understand current state and develop solutions for the future
  • Display exceptional attention to detail and  deliver consistent quality work product
  • Understand industry and market place for data management

Required Qualifications:

  • Bachelor Degree
  • 3+ years of business analysis experience in a fast paced, quality - focused environment
  • Background supporting multiple concurrent projects and meeting delivery timelines
  • Experience working independently or closely with IT, project managers, product managers and other roles across the organization
  • Intermediate or higher level of proficiency with Word, Excel and PowerPoint

Preferred Qualification:

  • Knowledge of UHC’s lines of business (E&I, M&R, C&S, M&V)
  • Experience functioning in a matrix/shared services organization
  • Ability to influence with and without direct authority
  • Excellent communication, time/project management, problem solving, organizational, and analytical skills
  • Skilled at problem solving, follow-through and resolution

Careers with UnitedHealthcare. Let's talk about opportunity. Start Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: management, business, analyst, data, data survivorship, data for personalization, analysis, Minnetonka, MN, Minnesota

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