Wells Fargo

Job Category:

Banking/Mortgage

Location:

Irving, Texas

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

Phone:

415) 820-7800

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Business Initiatives Consultant 2 - Analytic Quality Review (AQR) Program Oversight Team

Wells Fargo - Irving, Texas

Posted: 12/7/2018

Job Description

At Wells Fargo, we have one goal: to satisfy our customers’ financial needs and help them achieve their dreams. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Data Management and Insights (DMI) , which offers Chief Data Office capabilities to Wells Fargo, focuses on leveraging data as a strategic asset. Data is critical to Wells Fargo’s continued success, deepening relationships with our customers, creating a seamless and convenient multi-channel experience, and meeting our commitment to satisfy our customers’ financial needs. DMI defines how we use information across the company, align our business practices and support our continued focus on great customer experience.

Who We Are: Learn more about Wells Fargo / Analytics Careers

The Enterprise Analytics and Data Science team is looking for a new team member for the Analytic Quality Review (AQR) team, which plays the critical role of performing advanced quality review of high-risk data analysis activities including customer remediation population identification and complex regulatory and legal data requests.
As part of a team focused on the preserving the customer experience across the organization, this Business Initiatives Consultant will be responsible for ongoing oversight of the Analytics Quality Review Program, creating and documenting policies and procedures and managing the AQR intake process.

KEY RESPONSIBILITIES INCLUDE:

  • Develop metrics which track & evaluate performance of the AQR Team and overall program
  • Continually work on process improvement and redesign of the review and supporting processes
  • Provides leadership in the integration & implementation of the AQR team with cross functional business partners
  • Manages and executes Change Management Initiatives
  • Manages new project intake and recognizes the significance of competing priorities and strategies, and adjusting as necessary
  • Conducts intake documentation reviews to ensure compliance with policy and completeness of request
Required Qualifications

  • 6+ years of experience in one or a combination of the following: project management, implementation, or strategic planning
Desired Qualifications

  • Change management experience
  • Ability to consult, build, and maintain solid working relationships in and outside of immediate department
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Excellent verbal, written, and interpersonal communication skills
  • Exposure to Wells Fargo ART (Access Request Tool) application
  • Knowledge and understanding of technical documentation: creation of detailed design and technical artifacts
  • Strong analytical skills with ability to turn findings into executable plans to meet business objectives
  • Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change
  • Experience creating tools and processes used to gather and track information
Street Address

TX-Irving: 5000 Riverside Drive - Irving, TX
CA-SF-Financial District: 550 California St - San Francisco, CA
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
NC-Charlotte: 11625 N Community House Road - Charlotte, NC
NC-Charlotte: 301 S Tryon St - Charlotte, NC

Disclaimer

  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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