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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Product

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

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Business Product Manager – OptumRx Telecom - Telecommute

UHG - Eden Prairie, Minnesota

Posted: 12/10/2018

At Optum, part of the UnitedHealth Group family of businesses, we're getting the word out on where health care has to go in order to reach its fullest potential. And that's where you come in. You'll strategically and creatively think about how the consumer experience should work - translating a vision to processes and requirements that impact millions of lives and help heal the health care system. In return, you'll have a lasting impact on our success and the support and resources of a Fortune 6 industry leader
 
As a Business Product Owner, you will be vital to our success and drive future growth and daily operations in the voice channel experience. In this role you will partner with Optum Rx business leaders and operations to define telephony requirements, create user stories and prioritize backlog, provide work priorities to development teams and ensure high-quality release implementations. This position will lead a team of (2-5) direct and indirect virtual team members and responsible for managing daily work assignments, team quality standards and career development. 
 

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

 
Primary Responsibilities:
  • In this role you will partner with Optum Rx business leaders and operations to define telephony requirements
  • You’ll create user stories and prioritize backlog provide work priorities to development teams and ensure high-quality release implementations
  • This position will lead a team of (2-5) direct and indirect virtual team members and responsible for managing daily work assignments, team quality standards and career development
  • You'll strategically and creatively think about how the consumer experience should work - translating a vision to processes and requirements that impact millions of lives and help heal the health care system

Required Qualifications:
  • Bachelor's degree or equivalent work experience
  • 3+ years in telecom or IT systems analysis experience
  • 2+ years leadership experience
  • Contact center or voice channel experience
  • Excellent skills with Microsoft Visio 
  • Ability to work Monday – Friday 8:00 – 5:00pm PST
 
Preferred Qualifications:
  • Working experience in Kanban or Agile/Scrum methodologies
  • Project Management or PMP
  • UnitedHealth Group experience
 
 
Careers with OptumRx. We’re one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You’ll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There’s no better place to help people live healthier lives while doing your life’s best work.(sm) 

 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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