DescriptionThe Business Support Coordinator 2 follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The Business Support Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The Business Support Coordinator 2 gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Codes and sorts documents so they can be accurately processed or filed. Makes standard calculations to accurately compile and report statistics. Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately. Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair. Performs other routine administrative activities according to the organization's established procedures. These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
- High School Diploma or equivalent
- Previous experience working in an administrative support role
- Proficient in Microsoft Outlook, Word, and PowerPoint
- Ability to multitask
- Ability to type 50-55 wpm
- Capacity to maintain confidentiality and work independently in support of the department
- Associate's or Bachelor's Degree
- Proficient in Microsoft Excel
- Experience with Internet research and proof-reading and editing
Scheduled Weekly Hours40