Bed Bath & Beyond Inc

About Bed Bath & Beyond Inc


Job Category:

Store Operations Group


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Part Time

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Bed Bath & Beyond Inc - Capitol Heights, Maryland

Posted: 11/8/2018

  • Key Responsibilities:
  • Engages customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
  • Processes customer transactions through the register/ customer service desk
  • Collects and processes payment from customer and enters into register system (includes applying coupons, providing change and receipts)
  • Packages customer purchases for removal from the store (includes wrapping, bagging)
  • Knowledgeable of available technology and tools
  • Operates in all facets under the fundamental principles of GOT A PEN
  • Uses LEAD when assisting customers
  • Ensures all items intended for purchase are identified and properly scanned
  • Executes activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)
  • Returns misplaced product, customer returns, and other product gathered in the front-end to the correct location in the store
  • Assists customers by offering a Beyond order when merchandise is out of stock or not carried in the store
  • Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval, break room and restroom housekeeping
  • Demonstrates commitment to the organization by maintaining regular, on site attendance, is reliable and follows through with responsibilities.

Customer Service

  • Responds to various straightforward customer requests
  • Provides information on products to customers and may make product recommendations
  • Escalates customer issues to senior team members

Product and Store Knowledge

  • Requires understanding of the store’s products
  • Follows routine store processes and procedures in order to accomplish routine tasks

Store Operations

  • Accurately completes assigned tasks using prescribed guidelines under direct supervision
  • Work may include merchandise processing and stockroom and sales floor organization


  • No leadership responsibilities
  • Has limited impact on store results by accurately completing assigned tasks

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:


Phone: 1-844-MYHRSC1

An Equal Opportunity Employer

It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

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