About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Sales Support


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Client Management Advisor - Washington, DC

UHG - Washington, District of Columbia

Posted: 08/22/2018

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

An integral piece of our growth strategy is to continue to build larger, deeper, and more impactful relationships with our Industry members.

The Dedicated Advisor is a member of a the Industry account management team, interacting with member institutions and coordinating internal activities in order to deliver service, secure membership renewals, and demonstrate value. Our current opportunity is based in Washington, D.C.

Primary Responsibilities:

  • Developing relationships

  • Foster relationships with key decision makers and main points of contact at member organizations and proactively manage these relationships throughout the year to optimize the value of the Advisory Board research programs

  • Represent the Advisory Board in-person at member institutions, user groups, new member on-boarding

  • Establishing and executing specific initiatives outlined in member service plans Member service

  • Strong understanding and knowledge of member service plans across their membership

  • Conduct new member onboarding processes to ensure expectations are met and communicate progress against research initiatives

  • Interact directly with member to address member requests related to their needs

  • Commercial contribution: renewals

  • Own renewal conversations, strategy, negotiation, contracting for subset of members

  • Secure annual renewal of membership contracts and corresponding service terms at a rate that meets or exceeds given performance goals: including renewal rates


  •  Bachelor’s degree (or higher)

  • 1+ years of post-undergrad experience in at least two of the following:
    • Presentation experience
    • Leadership experience
    • Commercial experience
    • Client management experience
    • Teaching experience
    • Research experience
  • Experience using MS Excel (sort/filter, data entry, create/edit spreadsheets), MS Word (create/edit documents, work with templates), and MS Outlook (send emails, update calendar, create signatures)
  • Access to reliable transportation that will enable you to travel to member sites within a designated area
  • Ability to travel up to 30%-40% (nationwide)

Preferred Requirements:

  • Proven negotiation skills
  • Experience managing multiple clients
  • Demonstrated knowledge of health care subject matter
  • Experience using Salesforce
  • Client facing experience

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Presentation experience - Leadership experience - Commercial experience- Client management experience - Teaching experience- Research experience -  Bachelor’s degree - Salesforce

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