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Careers at UnitedHealth Group

 

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

 

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

 

Job Category:

Medical and Clinical Operations

Country:

US

Approximate Salary:

Not Specified

Position Type:

Full Time

Clinical Administrative Coordinator - Eden Prairie, MN

UHG - Eden Prairie, Minnesota

Posted: 11/12/2018

Energize your career with one of Healthcare’s fastest growing companies.  
 
You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.
 
This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.
 
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
 
Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to make an impact.

Our Clinical Administrative Coordinator teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.

In this position you will receive and review routine pre - service authorization requests from providers submitted via a provider portal, fax, or paper submissions for chiropractic, physical therapy, occupational therapy, and / or speech therapy services. You will process these requests referencing job aides and standard policies and procedures to research relevant rules, regulations, or client - specific requirements. You will be responsible for determining whether authorizations and / or referrals are required for requested services and ensuring required documentation has been provided. You may need to access and review electronic history and notes on previous member and / or provider requests. You will be required to document applicable actions taken on a submission to ensure the request history is captured for future reference. You may be required to generate provider responses and ensure they are delivered to the mail room for further handling. Throughout the day you will be navigating between multiple computer screens to perform these job duties. You must know how to prioritize and meet deadlines. You must be able to work with others as part of a team. You may also be responsible for transferring patient and provider demographic information and UM determinations from one application to another to ensure proper reimbursement. 


Requirements:
  • High School Diploma / GED (or higher)
  • 1+ years of experience working with Microsoft Word (create / edit documents, work within templates, create lists)
  • 1+ years of experience working with Microsoft Excel (data entry, sorting, filtering, create tables / charts / graphs)
  • 1+ years of experience utilizing the Internet
  • Comfortable working an 8 - hour shift ranging from 6:00 am - 6:00 pm Monday through Friday
Preferred Qualifications:
  • Experience using Microsoft Outlook (script professional emails, create tasks, update calendar)
  • Healthcare or healthcare insurance experience
  • Knowledge of medical terminology
  • Data entry experience
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group
 is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 
Keywords: UHG, Optum, Eden Prairie, Clinical, Healthcare, Insurance

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