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Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:



United States

Approximate Salary:

Not Specified

Position Type:

Full Time

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Clinical Branch Manager - Homecare Dimensions - North Ranchland Hills, TX


Posted: 08/22/2018

The Clinical Branch Manager is responsible for the management and supervision of all branch operations including home health and HME.  They will implement and maintain performance improvement activities and maintains regulatory standards for branch.  This Manager directly and indirectly supervises all members of the branch staff and performs all functions in professional and ethical manner and collaborates with other members of the health care team to ensure quality patient care. 


The Clinical Branch Manager will assure consistent, appropriate, and cost effective care by actively managing patient/client needs, payer's expectations, company policy compliance, and agency financial objectives.  They will maintain accountability for achieving financial targets/profitability for the operation by empowering and challenging people, recruiting and training the best people, delivering quality in everything they do, providing the right incentives, providing the resources people need, and creating an environment that enables people to be successful.


Primary Responsibilities

  • Directs the daily operations of the branch to ensure the provision of safe, quality, cost-effective care to patients that contributes to the financial success of the branch

  • Regularly evaluates the services and care provided by the branch to ensure compliance with regulatory requirements, company policies and procedures and sound business practices

  • Directs the recruitment, hiring, and development of sufficient clinical and non-clinical staff to ensure the delivery of safe and consistent quality care to all patient/clients 24/ 7

  • Directs or delegates the assignment of staff, monitoring of daily and weekly schedules, and the matching of caregiver qualifications to patient/client needs,  Manage quality through patient/client care appraisals and employee supervision

  • Responsible for annual evaluations of staff according to company policy and procedures and federal/state regulations

  • Directs ongoing skill evaluations to assure that the staff's abilities are consistent with the needs of individual patient/clients and the marketplace

  • Supervises clinical and operational processes by managing staff and ensuring flow of information and documentation from inquiry through discharge of all patient/clients 

  • Provides support and documentation needed to facilitate reimbursement

  • Assists with the development of an annual market assessment, budget, and business plan and monitors expenditures and adherence to company policies through the implementation of controls

  • Assists the Vice President with assessing business opportunities and provides information on costs that can be used in determining the feasibility of pursuing local managed care and capitation opportunities.  When directed, gathers information about marketplace pay and bill rates

  • Schedules staff meetings to communicate with employees, caregivers when appropriate, regarding the needs and concerns of patient/clients and their families, referral sources, and payer sources and the potential for business that these customers represent

  • Discusses operational issues to identify issues that may compromise optimal service to customers

  • Employs marketing and promotional efforts within the community to support the achievement of sales and earning objectives

  • Effectively services all signed contracts

  • Implements and maintains Performance Improvement for the branch by participating in Quality Assessment and Improvement and CHAPs activities and assures participation of all appropriate staff

  • Provides information that enables the collection and root-cause analysis of data to identify opportunities for improvement, develops/oversees the development and implementation of action plans that result in continuous quality improvement. Oversees branch operations and makes adjustments where needed to increase the overall efficiency of the department

  • Investigates complaints to determine if a Medical Device Report must be made to the FDA and ensures report is made within timeframe determined by FDA. Files a semiannual summary of all reports sent to manufacturers and FDA

Required Qualifications

  • Active, unrestricted RN license or higher in TX

  • 6+ years of experience in clinical leadership/management role

  • Current certification in basic life support for Healthcare Providers with both written and in-person testing

  • Recent experience in acute care or home care (within last 2 years)

  • 8+ years of clinical experience in the individual's area of specialty

  • 2+ years of work experience directly with supervision/administration

  • Working knowledge of governmental home health agency regulations, Medicare (Medicaid, as required), regulations, and company policies and procedures

  • Strong organizational, communication, interpersonal skills, and reliable transportation required

Preferred Qualifications

  • Advanced degree highly preferred
  • Experience in a community health or home health setting highly preferred
  • Demonstrated decision-making skills and strong judgment

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Keywords: RN, clinical leadership, acute care experience, community health, home health, North Ranchland Hills, TX, Texas

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