About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Sales Support



Approximate Salary:

Not Specified

Position Type:

Full Time

Clinical Client Manager - Virginia Beach, VA

UHG - Virginia Beach, Virginia

Posted: 12/13/2018

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

This position will develop and maintain existing and new client relationships through exceptional customer focused attitude and project management to an assigned base of clients.
Primary Responsibilities:
  • Function as the primary liaison between Optum and your assigned client base using a consultative approach to manage the account and exceed all client needs. This requires daily interface with all internal team members and client contacts at management levels via email, phone, and in person
  • Assist in the implementation process with client, vendors, and internal staff to meet client and company requirements
  • Custom design a comprehensive communication strategy for clients based on their culture, budget, and existing resources to successfully promote their health and wellness efforts
  • Train clients on system offerings, new product releases, and reporting packages
  • Continually monitor each client’s participation rates from various reports such as site traffic, assessment reports, and points reports. Based on goals, client culture, and communication efforts suggest improvements to ongoing strategy
  • Monitor program operations, billing and reporting to confirm alignment with customer expectations
  • Identify opportunities to upsell additional services that would be to the benefit of the client.
  • Work proactively to identify opportunities for Alere to better assist clients in their successes
  • Perform other duties as assigned by the Manager

Required Qualifications:

  • Bachelor’s degree in Nursing
  • 6+ years’ experience in a customer/client facing capacity working with healthcare consulting firms, or health plans
  • Excellent organization skills
  • Good Negotiating skills
  • Good Presentation Skills
  • Experience with interface with all internal team members and client contacts at management levels via email, phone, and in person.
  • Intermediate Office Computer Skill Proficiency (i.e. Microsoft Word, Excel, PowerPoint)
  • Analytical skills
  • Must be willing to travel 25%
  • High level of competency in both oral and written communication.
Preferred Qualifications:
  • Prior experience managing staff .
  • Experience working in Medicaid or Medicare space.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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