About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Medical and Clinical Operations



Approximate Salary:

Not Specified

Position Type:

Full Time

Clinical Program Manager - Southfield, Michigan

UHG - Southfield, Michigan

Posted: 12/12/2018

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
We are seeking a driven and dedicated clinical professional to join our team as a Senior Clinical Program Manager. The Clinical Program Manager will be responsible to build relationships with provider offices and Community Health Innovation Regions (CHIRs) throughout our Michigan service area. The Clinical Program Manager will work not only with Medical Professionals but also with Mental Health Professionals. Our goal is to establish successful relationships with the providers, their case managers and staff to ensure our plan members’ needs are being met in a timely and efficient manner.
If you are located in Southfield, MI, you will have the flexibility to telecommute* as you take on some tough challenges.  Please note: This is an office based position located in Southfield, MI. Travel required is 50-70% within Michigan and includes some overnight travel.
Primary Responsibilities
  • Building successful relationships with medical and behavioral health provider offices and staff
  • Acting as a point of contact for provider office staff including case managers
  • Ensuring continued and open communication with provider office case managers in order to successfully impact member needs
  • Visiting provider offices to engage in conversation regarding member needs and risks
  • Managing relationships between the health plan and the case managers to ensure members needs are being met in a timely and effective manner
  • Participating in team meetings and trainings
  • Development of programs/policies/procedures

Required Qualifications:

  • Unrestricted RN license in the state of MI with BSN required and/or Unrestricted LMSW, LCSW and/or LPC
  • 5+ years of clinical experience
  • 2+ years of case management experience
  • Program and/or project management experience
  • Reliable transportation
  • Ability and willingness to travel as needed throughout the state of MI (including overnight travel as required)
  • Intermediate proficiency with MS Office including Power Point presentations, Excel, Word and Outlook

Preferred Qualifications:

  • Experience working in a provider office setting (medical or behavioral health)
  • Experience working in the Michigan Behavioral Health system
  • Experience working in a Michigan Medicaid Managed Health Plan

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.SM


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Clinical Program Manager, Unrestricted RN license, BSN, LMSW, LCSW, LPC, project manager, program manager, clinical experience, case management, CM, CCM, Manager, Michigan Behavioral Health system, Michigan Medicaid Managed Health Plan, providers office, Community Health Innovation Regions, CHIR, mental health, travel, Southfield, MI, Michigan

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