About Humana


Job Category:

Integrated Care & Care Operations - Pharmacy


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Clinical Programs Pharmacy Technician 2

Humana - Irving, Texas

Posted: 09/6/2018


The Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.



The Clinical Programs Pharmacy Technician 2 assists the pharmacist in:

  • Medication Therapy Management
  • Prescription drug optimization in cases where patients are taking multiple medications
  • Drives health awareness with patients through Rx education and targeted quarterly campaigns
  • Places outbound calls to confirm patients are taking drugs and provides counseling


Required Qualifications

Candidates for this position must have the following skills:

  • Certified Pharmacy Technician
  • Texas Licensed Pharmacy Technician
  • High School Diploma or equivalent
  • Excellent communication skills both written and verbal
  • Applied knowledge of insurance processing, customer service or call center processes and practices

Role Desirables

  • Associate's degree or equivalent work experience
  • Experience in mail order and/or retail pharmacy setting
  • Ability to speak both English and Spanish fluently
  • Previous call center experience in a pharmacy setting
  • Strong communication and telephonic skills
  • Ability to solve problems and encourage others in collaborative problem solving
  • Self-directed, but also able to work well in a group
  • A positive, proactive attitude, energetic, highly motivated and a self-starter
  • Work ethic that is focused, accurate and highly productive

Scheduled Weekly Hours


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