Xanterra Travel Collection

Job Category:

Food Service

Country:

United States

Postal Code:

86023

Approximate Salary:

Not Specified

Cocktail Server, South Rim

Xanterra Travel Collection - Grand Canyon, Arizona

Posted: 11/13/2018

Overview

Provide expedient, courteous cocktail service to lounge or bar guests.

Responsibilities
  • Ensure the guests are courteously greeted, orders placed properly and expediently served.
  • Inform guests of any beverage specials, and constantly up-selling beverage orders.
  • Request proper identification of guests who appear to be under the age of thirty.
  • Enforce Xanterra South Rim, National Park Service, Arizona State and any other applicable liquor laws regarding the serving of alcoholic beverages.
  • Strictly adhere to TIPS (Training for Intervention ProcedureS) program at all times in the serving of alcoholic beverages.
  • Bring any TIPS related issues with guests to the immediate attention of the bartender working lead or Unit Service Manager.
  • Proper and efficient use of the Aloha POS system in ordering beverages and keeping voids and mis-orders to an absolute minimum.
  • Describe drink recipes when requested by the guests.
  • Clear and bus tables as guests leave, maintaining sanitation and cleanliness levels of the seating area.
  • Attend all company-sponsored liquor training classes.
  • Manage own bank for beverage sales including credit cards, cash and room charges.
  • Complete opening and closing shift side duties.
  • Assist bartender in garnishing drinks as necessary.
  • Place and serve food orders from bar menu.
  • Other duties as assigned.
Qualifications
  • Previous cocktail, food & beverage server or dining room experience.
  • Ability to professionally and graciously enforce TIPS program and other related liquor laws to guests.
  • Ability to learn liquor brands, beer, wines, and recipes.
  • Good verbal communication skills to professionally interact with a broad cross-section of guests.
  • Ability to pass TIPS training program.
  • Ability to accurately handle sales and effectively use the Aloha POS
  • Ability to stand for long periods of time during shift.
  • Must be at least 19 years of age in compliance with Arizona state liquor laws.

 

Low-cost in-park housing provided.  Discounted meals; Medical/Dental/Vision health plans available; 401K; Drug-free workplace.  Employment history verified.  Background checks/Drug test required. Xanterra is an Equal Opportunity and Affirmative Action Employer.  Minorities/Woman/Disabled/Veterans are encouraged to apply.

 

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