The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. Here at OptumRX, we've earned the trust of more than 64 million people who rely on us for the prescription drugs that improve their health and lifestyles. When you join us, you'll be part of the UnitedHealth Group family of companies where you'll have some of the best training and tools in the world. As a Compounding Pharmacy Technician, you'll be responsible for answering incoming calls and completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support and career opportunities you'd expect from a Fortune 6 leader.
This role is equally challenging and rewarding. You'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details / clinical information. It's a fast-paced, high-volume environment where our members are counting on us to deliver these important, sometimes life-saving medications in an accurate and efficient manner.
Positions in this function perform various duties related to the fulfillment of prescription orders. Dispense any or all of the following: unit doses, specialty pharmaceuticals, injectables, IV, enteral and related supplies following state and federal regulations and company policies and procedures. May compound medications using appropriate components, supplies and sterile / ventilated environment. Process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included. May also perform drug / supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment, fill dispensing units. Clerks, Techs and Pharmacists in regional and local pharmacies may also perform the following as permitted by state regulation: Prep and scan documents, verify member / patient data, submit prescription orders in computer system. Contact members / patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, consult on medication issues, and set up treatment in on-site facilities. Interpret provider prescription and create order, access, input and retrieve prescription and medical / lab information from computer system, verifies whether order / drug is reimbursable / covered. Pharmacists monitor and verify all prescription orders upon creation and dispensing. Calibrate dosing pumps. Pharmacists in this function may also act as the Pharmacist-in-Charge (PIC) which has additional duties to ensure Pharmacy is in compliance with federal and state regulations, professional standards and internal procedures.
- Enter prescriptions and verify appropriate and accurate information
- Process prescriptions
- Resolve customer issues; ensuring accurate information is provided
- Compounding IV Medications
- Working in a clean-room
- Pulling and staging the medications for compounding
- Using USP797 sterile guidelines
- Stocking medications
- Labeling and organizing medications
- Lifting up to 30 lbs. continuously
- Standing on feet for an 8-hour shift with breaks and lunch