Hudson Group

About Hudson Group

For over 30 years, Hudson Group has provided travelers across the continental U.S. and Canada with the items they need and the brands they trust. Our portfolio of brands include our iconic Hudson and Hudson News stores as well as proprietary and branded specialty stores and food & beverage locations. With our core purpose to be the Traveler’s Best Friend, we keep customers at the heart of our business.

With our streamlined, experienced and dedicated management team, Hudson Group specifically fits the need for a dynamic news and specialty retailer to enhance any airport or transportation facility. In order to provide the best possible service for passengers, Hudson Group flexibly adapts to operate in a variety of management models such as Master Concessionaire, Direct Lessee or Developer. The Company possesses a unique blend of management capabilities. Our knowledgeable and experienced executive management team develops, merchandises and manages our extensive operations, which continually result in maximum service and revenues for our airport partners and consistent customer satisfaction for everyone that uses our facilities. Our recognizable store names, exciting retail concepts, impeccable credibility and financial stability ensure a long and profitable relationship for our customers and airport partners.

Country:

United States

Postal Code:

11101

Approximate Salary:

Not Specified

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Crew Leader - Dunkin Donuts -

Hudson Group - Queens, New York

Posted: 08/29/2018

Position: Crew Leader - Dunkin Donuts
Location: John F. Kennedy International Airport (JFK)
Job Summary If you enjoy working in a fast-paced, fun paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Supervisor for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product. Everyone on our team works together and takes pride in doing a good job. if you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.Job Responsibilities
  • Drive sales through effective execution of restaurant standards and marketing initiatives.
  • Follow processes to control labor costs, food costs and cash on their shift.
  • Ensure the safety and security of the team and guests through a focus on preventive maintenance and cleanliness.
Operations Excellence for Guest Satisfaction
  • Hold our guests as the highest priority and role models exceptional guest service.
  • Promote an environment where there is a sense of urgency to satisfy guests.
  • Ensure that Brand standards and systems are executed on their shift.
Team Environment
  • Promote a team environment through respect, coaching, feedback and recognition.
  • Support the training of crew members.
  • Hold themselves accountable for responsibilities on shift.
Competencies Required
  • Guest Focus: anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results: set compelling targets and deliver on commitments
  • Problem Solving and Decision Making: identify and analyze problems, explore other alternatives and use sound business judgment to take decisive action
  • Building Effective Teams: get the right people in the right places, enabling them to make decisions and celebrate success as a team.
  • Conflict Management: use Interpersonal skills to confront tough issues resolve disagreements constructively.
zpersad@hudsongroup.com

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