Concentrix

About Concentrix

Concentrix brings collaboration, strategy and execution together to solve problems and improve your business outcomes across all facets of the enterprise. We are a global provider of business services.
Job Category:

Marketing Services

Country:

United States

Postal Code:

48331

Approximate Salary:

Not Specified

Position Type:

Full Time

Customer Service Advisor - MMS

Concentrix - Farmington Hills, Michigan

Posted: 09/5/2018

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Reporting to a Team Leader or Team Manager, the Customer Service Representative “CSR” responds to inbound calls, email and white mail communications received from dealerships, regions, clients and other external contacts regarding claims review and processing. 

Working with the Sr. Customer Service Representative, this position is responsible for successfully resolving case escalations, client requests, and report deliver, managing multiple deliverables at one time.  Proactively, the CSR works closely with other internal departments to ensure program success.  

This role requires schedule flexibility.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

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