Bed Bath & Beyond Inc

About Bed Bath & Beyond Inc

 

Job Category:

Store Operations Group

Country:

United States

Postal Code:

53005

Approximate Salary:

Not Specified

Position Type:

Part Time

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Customer Service Associate

Bed Bath & Beyond Inc - Brookfield, Wisconsin

Posted: 10/21/2018

The Customer Service Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will perform a variety of tasks throughout the day while providing world class service and meeting established productivity goals.

Key Responsibilities:
• Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
• Promptly and politely responds to customer inquiries and requests for support
• Escort customers to appropriate merchandise
• Explain basic features of merchandise to customers
• Resolve customer issues and escalates issues as necessary to ensure customer satisfaction
• Organize and straightens merchandise areas on the sales floor
• Process customer transactions through the register when required
• Utilize the tools and programs related to wedding and gift registry
• Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)
• Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes and cart retrieval
 

Education/Experience/Qualifications:
• High School diploma or equivalent
• 0-1 years of retail experience desired
• Effective communication and customer service skills
• Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Email: myHRSC@bedbath.com

Phone: 1-844-MYHRSC1

An Equal Opportunity Employer

It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

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