It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
As a Customer Service Representative, you will assist the customer in the following areas:
- credit and collection - payment arrangements, hold (delay next credit action), payment options
- sealed for non-payment, assistance referrals (refer to Agency for assistance)
- electric outage
- general billing inquiries (balance, payment postings)
- record corrections
- Opt out/Opt In
You must always have a customer centric mindset while trying to achieve best results through best practices and continuous improvement.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.