Spartanburg Regional Healthcare System

About Spartanburg Regional Healthcare System

 

Job Category:

Laboratory Administration

Approximate Salary:

Not Specified

Position Type:

Full Time

Customer Service Representative

Spartanburg Regional Healthcare System - Spartanburg, South Carolina

Posted: 08/9/2018

JOB SUMMARY<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

Receives <?xml:namespace prefix = "st1" ns = "urn:schemas-microsoft-com:office:smarttags" />and initiates telephone calls from internal and external lab clients. Utilizes appropriate computer systems for testing/ordering and other information to address client questions. Faxes and copies test results. Provides prompt, accurate, friendly and quality customer service. Compliance - understands and complies with the Code of conduct and department policies, procedures and regulations.

JOB REQUIREMENTS

Education, Certification/Experience Requirements:

Required:

High School diploma or equivalent

Computer data entry skills

Typing speed minimum 30 wpm

Excellent organization and communication skills

Preferred:

Familiarity with medical terminology

1-2 years experience in a medical or call center environment

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