The WellMed Senior Services Receptionist is responsible for all reception and front office duties, including attending to visitors and responding to telephonic and in-person inquiries. This position also assists other WellMed Senior Services staff members with various clerical duties as necessary, including photo copying, faxing, distributing mail and filing.
- Provides general administrative and clerical support, including answering telephones, and screening/directing calls
- Answers phones courteously and promptly and prioritizes the distribution of messages in a timely manner
- Greet members as they enter and depart the Senior Center
- Direct members, customers, and guests to correct destination
- Registers new members and schedules appointments
- Maintains the cleanliness of the reception area
- Receives mail and distributes accordingly
- Maintains a pleasant, front office demeanor
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)
High School Diploma/GED
2+ years of customer service or clerical experience
Knowledge of customer service principles and practices
Basic level MS Office Skills (Word, Excel)
Ability to lead classes/projects for Seniors as needed
Good Verbal and Written Communication skills
Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.