About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Information Technology



Approximate Salary:

Not Specified

Position Type:

Full Time

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DevOps Engineer - Franklin, TN

UHG - Franklin, Tennessee

Posted: 11/15/2018

At Optum, we are focused on doing things that have not been done yet; helping improve lives in ways that were unthinkable until we thought of them. Do you enjoy working with an elite team, empowered to do your best? If so, please consider this your opportunity to see your ideas come to life. Optum is known for its innovative approach to health care.
Widely regarded as innovators and thought leaders, our executive team has served in key administration roles, on the boards of national and community - based organizations, and in a number of advocacy roles for health care and community - based organizations. We have spent decades investing in the technology and information capabilities that help us bring new ideas to market faster; we have developed solutions that are practical today and scalable for tomorrow; and we have created collaborative teams dedicated to innovation across each of our businesses to share our best thinking. The world will never be the same. And neither should you.
In this DevOps Engineer role, you will be part of a team of individuals dedicated to drive the adoption of tools and processes to support our evolution into a DevOps model. From continuous integration and testing to deployment and operations, we will scale the model to deliver best in class service to our clients.
Primary Responsibilities:
  • Working with Software Engineering teams; evaluate system specifications, provision and support delivery of application infrastructure
  • Collaborate with Engineering teams to create new and continuously improve existing products
  • Define and drive VPC decisions to ensure the stability, reliability and availability of applications and services 
  • Create and maintain IAC using Terraform, Chef and/or Puppet
  • Create and configure CI pipeline supporting Continuous Delivery
  • Negotiate and document agreed upon standards to support auto-scaling infrastructure
  • Develop scaling, automation and self-healing processes for services and systems
  • Collaborate and consult with Engineering team to help automate the end-to-end Operations of the applications/systems
  • Administer Windows and Linux servers including configuration, patching and ensure overall server health
  • Analyze all aspects of existing application infrastructure and recommend modifications that will enhance application reliability, availability and scalability
  • Engage in capacity planning and demand forecasting; software performance analysis and system tuning
  • Performance analysis using APM and other monitoring tools to identify system performance issues and bottlenecks
  • Implement effective 360 degree monitoring to ensure quick alerting of any problems
  • Manage security of production infrastructure and applications
  • Work with log aggregation tools such as Splunk
  • Analyze dump files and error codes
  • Provide Root Cause Analysis
  • Troubleshoot, research and analyze complex problems
  • Provide Support for Continuous Integration and Continuous Delivery
  • Participate in an Agile/Kanban methodology to deliver high-quality deliverables
  • Be involved in solving moderately complex problems and/or conduct moderately complex analysis
  • Provide explanation and information to others including senior leadership on challenging issues
  • Identify / quantify scope and impact of business changes on systems
  • Maintain awareness of current technology assets, and the applicability and capability of each
  • Participate in on - call rotation maintaining application availability

Required Qualifications:
  • Production Workload experience with Azure/AWS (Amazon Web Services)
  • 3+ years of experience supporting, configuring and engineering applications
  • 2+ years of Windows OR Linux / UNIX System Administration experience
  • Experience troubleshooting complex infrastructure problems in an enterprise environment
  • Knowledge and understanding of network theory, such as different protocols (TCP / IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers
  • Experience with app and web server configuration and maintenance (JBoss, WebSphere, Apache Tomcat)
  • Ability to communicate analysis including trends and opportunities to improve service availability
  • Scripting Experience (Bash, Ruby, Python, Groovy etc.)
  • Automation with Chef, Puppet, Ansible
Preferred Qualifications:
  • Azure/AWS (Amazon Web Services) experience
  • Experience configuring and supporting network switches, routers, firewalls
  • Experience with Containerization such as Docker, Kubernetes
  • Working knowledge of relational databases including MS SQL and Oracle
  • APM experience with New Relic, Dynatrace or equivalent

Optum is a diversified health services and innovation company where data, technology, people and action combine to make great things happen every day. Join us. Learn more about how you can start doing your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: devops, engineer, tcp/ip, python, script, sql, infrastructure, Franklin, TN, Tennessee

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