Xanterra Travel Collection

Job Category:

Food Service

Country:

United States

Postal Code:

86023

Approximate Salary:

Not Specified

Dining Room Host/Greeter, South Rim

Xanterra Travel Collection - Grand Canyon, Arizona

Posted: 11/15/2018

Overview

The basic function of this position is to greet the dining room guests and seat them in an expedient fashion while maintaining a proper flow in the seating sections.

Responsibilities
  • Greet the guests as they approach the podium and make them feel welcome to the dining room.
  • Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
  • Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
  • For those dining rooms that utilize a reservations system, check guests in and informs them as to the length of time before they will be seated.
  • Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
  • Keep menus clean and presentable and discard any menus that are too worn or tattered.
  • Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
  • Complete opening and closing side duties according to dining room standards.
  • Maintain seating log to ensure accurate cover count for the seating period.
  • Assist Bussers as needed to clear and set tables.
  • Other duties as assigned.
Qualifications
  • Ability to professionally interact with a broad cross-section of guests.
  • Good verbal communication skills with ability to interact with guests and staff.
  • Physical ability to stand for long periods of time.
  • Ability to keep a professional demeanor towards the guests and staff under very busy business levels.

Low-cost in-park housing provided.  Discounted meals; Medical/Dental/Vision health plans available; 401K; Drug-free workplace.  Employment history verified.  Background checks/Drug test required. Xanterra is an Equal Opportunity and Affirmative Action Employer.  Minorities/Woman/Disabled/Veterans are encouraged to apply.

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