About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Sales Support


United States

Approximate Salary:

Not Specified

Position Type:

Full Time

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Director, Client Management - East Coast

UHG - New York, United States

Posted: 09/22/2018

Look in the mirror. You're smart, motivated and ready for something bigger. Why not work at a place that's changing everything we know about prescription benefits? OptumRx, a business of UnitedHealth Group, stands as a leader today and a pioneer going forward. We're changing health care for the better and creating a career environment that's simply the best. This is the place to have real impact and do your life's best work.(sm)

If you are located on the East Coast, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:
  • Manage and monitor client assignments as well as train the account management staff, new hires and ongoing
  • Position has direct reports including Strategic Account Executives
  • Set team strategy to achieve and surpass goals, and consistently develop and manage staff
  • Build and maintain key client and producer relationships
  • Develop and maintain key internal relationships
  • Present a positive image of OptumRx to the marketplace
  • Detailed understanding of all OptumRx products, services and solutions
  • Ability to identify and communicate the need for improvements in OptumRx products and services
  • Understands and can communicate goals, operating principles, strategies and competitive position of OptumRx
  • In - depth healthcare knowledge, understands important trends
  • Demonstrates knowledge of competitor's strengths, weaknesses and strategies
  • Understands financing methodologies and strategies
  • Thorough knowledge of OptumRx underwriting principles and practices
  • Possesses basic math skills
  • Can explain and justify a renewal rate to customers
  • Participates in preparing for and attending client meetings and finalist sales presentations as necessary
  • Regularly attends and actively participates in company meetings as requested

Required Qualifications:
  • 8+ years in a sales or account management role within the health insurance industry
  • B2B Account management experience required
  • Experience leading a team of account managers or sales
  • Proven client management or sales management experience
  • 30% min  + Travel Required
  • Must reside on the east coast (EST)
Preferred Qualifications:
  • Bachelor's Degree or equivalent work experience
  • Demonstrated success dealing with brokers / consultants with a proven track record of meeting goals / target
  • PBM Account Management desired
  • Labor and Trust experience
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords: Labor and Trust, Account Management, Director Account Management, Prescription/Rx Client Management, Telecommute, work from home, remote, mobile, New York, NY

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