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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


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Position Type:

Full Time

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Director of Market and Client Performance - Eden Prairie, MN

UHG - Eden Prairie, Minnesota

Posted: 11/12/2018

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work.(sm)
The Director of Market and Client Performance for Optum Community products will be accountable for ensuring that products are meeting market needs while driving product scalability and performance.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
  • Ensure the VOC is understood and that there is a clear and direct understanding of client requirements and needs
  • Developing point of view and defining on standardization vs. local configuration & customization
  • Coordination/communication w/market facing functions (e.g. acct mgmt.)
  • Connecting and building relationships with local market leaders to ensure alignment of goals
  • Setting clear goals and leading/supporting teams to achieve objectives
  • Growing our P&L
  • Collaborate with clients, client market leaders, client centralized organizations, acct teams, market teams, market research, etc. to ensure our team has an outside in view of the market and client needs
  • Ensure there is a clear understanding of client requirements/needs
  • Accountable establishing an approach for Standardization vs. local configuration
  • Building and fostering relationships with the client’s local market leaders
  • Share best practices and deployed across all appropriate markets

Required Qualifications:
  • Bachelor’s Degree
  • Background in leading cross functional teams around product goals and objectives
  • 5+ years of Product Management, Business / Product Leadership or Strategy and experience within a matrix organization
  • Strong negotiation skills
  • Solid understanding of Healthcare trends
  • Experience managing people and prioritize deliverables
  • Proven organizational skills with ability to be flexible and work with ambiguity
  • Experience in business development and partnership management
  • Demonstrated experience in preparing senior-level presentations and reports
  • Ability to work well across the enterprise and fostering strong relationships with leaders in Optum and UHC.
  • Up to 25% travel.
Preferred Qualifications:
  • MBA, Master’s or other advanced degree
  • Experience with Medicaid, Medicare and special needs plans (e.g. DSNP)
  • Healthcare experience
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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