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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Sales Support



Approximate Salary:

Not Specified

Position Type:

Full Time

Director of Payer Relations - Minneapolis, MN or U.S. Telecommute

UHG - Minneapolis, Minnesota

Posted: 12/12/2018

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)

The Director of Payer Relations, Home Infusion will lead strategy and work streams related to UnitedHealth Care national and regional efforts. This role manages ongoing contract relationships and service delivery to clients for one or more accounts. It will also act as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact and large or complex accounts.


The ideal candidate will reside in Minneapolis, MN but we are open to those who are not and will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Responsible for all aspects of the relationship between Briova Infusion and UnitedHealthCare (UHC) as well as between Briova Infusion and other Optum companies
  • Manages relationships with network team and oversees participation in the UHC national infusion network
  • Works with Pharmacy department to develop and implement programs aimed at driving revenue to Briova Infusion and driving affordability to UHC 
  • Works with Regional UHC plans to develop strategic relationships that will drive UHC revenue and affordability 
  • Works with other Optum companies to drive revenue to Briova Infusion, improve customer satisfaction and reduce costs
  • Builds relationships with employer/group clients and serves as the primary point of contact for overall and day-to-day service delivery
  • Represents client internally and coordinates with other functions to implement client systems, complete projects and address ongoing service needs

Required Qualifications:

  • Bachelor’s degree or equivalent years of experience
  • 7+ years of experience working in the health care industry
  • 7+ years of experience in a client management and/or sales role
  • Possesses analytical skills to review data and develop programs
  • Possesses strong presentation skills 
  • Ability to travel 35%-70% of the time (travel will be on the higher end if not based in MN)

Preferred Qualifications:

  • Master’s degree
  • 5+ years working in a UHC corporate role
  • Strong customer service skills
  • Excellent verbal and written communication skills; ability to conveying complex information in a manner that others can understand
  • Strong interpersonal skills, establishing rapport and working well with others 
  • Consultative selling skills


Careers with BriovaRx Infusion Services. If you choose a career with BriovaRx Infusion Services, you’ll join a team that is dedicated not only to delivering the latest in home infusion therapy, but also providing that care in a patient-first approach that offers better outcomes. As part of the Optum and UnitedHealth Group family of businesses, we strive to help our patients feel comfortable in their regimen so they can receive the treatment they need while maintaining the lifestyle they prefer. At BriovaRx Infusion Services, you’ll join a team that inspires you to do better every day, resulting in your life’s best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Payer, Networks, Infusion, Pharmacy, PBM, negotiating, UHC, Minneapolis, MN, Minnesota, Telecommute

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