Assist transportation supervision in the day to day operation of the dispatch
function and the supervision of the truck driver's routes and schedules.
Efficient use of equipment and compliance of DOT regulations is of utmost
importance. Responsible for the guiding and developing of associates in dispatch
Duties and Responsibilities include the following. Other duties may be
orders into efficient delivery routes within weight and DOT regulations.
to drivers to ensure the safe, timely, efficient delivery of product to Harris
Teeter stores in compliance with hours of service guidelines.
switcher and yard efficiency.
for compliance with state, federal and company regulations.
drivers and equipment to optimize DOT hours of service.
with stores about early or late deliveries.
and collaborate with shipping, salvage dock, receiving, Greensboro DC, for
optimum efficiency and store service equipment utilization.
proper and timely maintenance including but not limited to: Dispatch, backhaul
records, equipment needs, hours of service, on-time delivery performance, trip
sheets, store order cases and cube, store mail, accident reporting.
transportation supervisor and assume supervisory duties as needed.
updated on driver DOT qualification information as directed by supervision.
sheets for accurate delivery time.
reports for productivity and policy compliance.
various situations and adjust to shifting priorities.
for and encourage an atmosphere of cooperation, teamwork, and professionalism.
company policies and procedures.
company attendance policy.
company safety policy.
payroll weekly check off sheet.
temporary staff reporting,
appointments for backhauls.
attendance log, including vacation, sick and personal days.
through with request and recommendations of transportation management.
may be assigned.
the job successfully, an individual should demonstrate the following competencies:
Problem solving - Identifies and resolves problems in a timely manner; Works
well in group problem solving situations.
Technical Skills - Assesses own strengths and weaknesses; Pursues
training and development opportunities. Customer
Service - Manages difficult or emotional customer situations; Meets commitments. Interpersonal - Focuses on solving conflict,
not blaming; Listens to others without interrupting; Keeps emotions under
control. Oral Communication - Speaks
clearly and persuasively in positive or negative situations; Listens and gets
clarification; Participates in meetings.
Team Work - Contributes to building a positive team spirit; Puts success
of team above own interests; Recognizes accomplishments of other team members. Written Communication - Writes clearly and
informatively; edits work for spelling and grammar; able to read and interpret
written information. Leadership -
Exhibits confidence in self and others; Gives appropriate recognition to
others; Displays passion and optimism. Managing
People - Improves processes, products and services; continually works to
improve supervisory skills. Quality Management
- Looks for ways to improve and promote quality; Demonstrates accuracy and
thoroughness. Business Acumen -
Understands business implications of decisions.
Cost Consciousness - Contributes to profits and revenue. Diversity - Shows respect and sensitivity for
cultural differences. Ethics - Treats
people with respect; Works with integrity and ethically. Organizational Support - Follows policies and
procedures. Adaptability - Adapts to
changes in the work environment; Able to deal with frequent change, delays, or
unexpected events. Attendance/Punctuality
- Is consistently at work and on time. Dependability
- Follows instructions, responds to management direction; Keeps commitments. Initiative - Seeks increased
responsibilities; Looks for and takes advantage of opportunities. Innovation - Develops innovative approaches
and ideas. Judgment - Exhibits sound and
accurate judgment. Motivation - Measures
self against standard of excellence. Planning/Organizing
- Uses time efficiently. Professionalism
- Approaches others in a tactful manner; Treats others with respect and
consideration regardless of their status or position; Accepts responsibility
for own actions. Quality - Demonstrates
accuracy and thoroughness. Quantity -
Meets productivity standards; Strives to increase productivity. Safety and Security - Observes safety and
security procedures; Reports potentially unsafe conditions; Uses equipment and
this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
certificate from college or technical school, CDL
license with five years driving experience and one year dispatch experience; or
two years dispatch experience and/or training and CDL
license with five years driving experience; or CDL
license with five years driving experience, equivalent combination of education
and dispatch experience.
read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in
one-on-one and small group situations to customers, clients, and other associates
of the organization.
add, subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret
apply common sense understanding to carry out detailed but uninvolved written
or oral instructions. Ability to deal
with problems involving a few concrete variables in standardized situations.
this job successfully, an individual should have knowledge of Microsoft Word
word processing software; Microsoft Excel spreadsheet software; MDS Yard Management Software; CAMS Dispatch
Software; RoadShow routing software, Triceps/Abs WMS
system and Cadec OBC Software, Microsoft Access database software.
pass company administered industrial equipment certification
operate and maneuver tractor trailers in delivery application.
with company dress code requirements.
supervises 90-150 employees in the dispatcher/driver group. Carries out supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include training employees;
planning, assigning, and directing work; addressing complaints and resolving
environment characteristics described here are representative of those an associate
encounters while performing the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
performing the duties of this job, the associate is occasionally exposed to wet
or humid conditions (non-weather); work near moving mechanical parts and
outdoor weather conditions. The noise
level in the work environment is usually moderate.
demands described here are representative of those that must be met by an
associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this
job include Close vision, Distance vision, Peripheral vision, Depth perception
and Ability to adjust focus. While
performing the duties of this job, the associate is frequently required to
stand; walk; sit and talk or hear. The associate
is occasionally required to use hands to finger, handle, or feel; reach with
hands and arms; climb or balance; stoop, kneel, crouch, or crawl.