Giant Eagle Supermarkets

About Giant Eagle Supermarkets


Job Category:



United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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District Leader, GetGo

Giant Eagle Supermarkets - Columbus, Ohio

Posted: 12/6/2018

About Us

Giant Eagle Inc., ranked 36 on Forbes magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.5 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with more than 420 stores throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.

Giant Eagle was previously named America's Second Harvest Regional Retailer of the Year for its support of local food banks, and also actively supports numerous community events, the United Way, Children's Hospital, Race For The Cure and other non-profit organizations. The company also has created education initiatives such as Apples For The Students, which has provided millions of dollars in computer equipment, software and other classroom learning tools for local schools and the Be A Smart Shopper school nutrition program. Further information can be found at

Position Summary

Lead a district of GetGo stores with a focus on a zero-incident safety culture, continuous team development and aggressive yet long-term sales and profit growth, consistent merchandising and operations execution.

Job Responsibilities

  • Hold store teams accountable to a zero-incident personal, food and fuel safety culture and ensure short- and long-term safety goals are achieved
  • Provide coaching to store leadership teams to ensure sales, expense and profit goals are achieved
  • Maximize the region¿s long-term sales and profit growth in the fuel, quick-serve restaurant, center store and car wash businesses and ensure goals are achieved
  • Oversee store financial results and ensure store leaders effectively manage sales, margin, labor efficiency, shrink and other controllables
  • Provide input to the development of the Annual Operating Plan by providing the GetGo leadership team with feedback regarding Banner initiatives and store budgets
  • Support the Banner¿s customer value proposition by holding the store teams accountable to consistently fast and friendly service. Analyze and respond appropriately to customer satisfaction reports and customer calls.
  • Proactively benchmark competition and partner with Banner leadership to incorporate winning concepts
  • Be a leader in the community and develop positive strategic relationships with appropriate outside organizations and leaders
  • Motivate store teams to aggressively achieve personal and store goals
  • Support a compelling employment value proposition enabling personal and team success and increasing retention of high-performance Team Members
  • Plan for all current and future store leadership needs and proactively develop teams to provide constant flow of new, highly effective leaders. Share talent with other GetGo District Leaders to help ensure all regions are staffed effectively.
  • Work with appropriate business partners to: Staff stores according to the Banner labor model. Select and develop the right Team Members for the right roles. Develop and implement consistent store leadership succession planning (store leader to kitchen/crew lead). Hold store leaders accountable to continuous development of their teams and identification of candidates for the retail leadership development process. Effectively conduct all parts of the performance management process. Ensure stores are compliant with all employment regulations.
  • Implement strategic initiatives that enable store teams to consistently deliver fast and friendly service to every customer
  • Promote a culture of customer service in every GetGo store
  • Drive sales and customer loyalty by holding store teams accountable to exceptional product quality, service, store conditions and cleanliness. Oversee consistent execution of exceptional restroom facilities.
  • Partner with Banner merchandising and marketing leadership teams and oversee consistent execution of center store merchandising, quick serve restaurant offerings, fuel operations, car wash and all marketing plans with an emphasis on quality assurance and food safety.
  • Ensure all store Team Members are trained to consistently deliver on restaurant quality and service expectations and maintain proper food-handling certifications
  • Prepare for and respond to all inventory and other essential store audits
  • Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive according to the established Banner fuel pricing strategy
  • Make sure all store equipment effectively works and coordinate with appropriate business partners to rapidly fix any problems
  • Additional duties as assigned
  • Responsible for budget development, expense control and/or revenue generation for multiple departments or divisions. Amount of Budgetary Responsibility: \\$1mm - \\$3mm
  • Responsible for direct and indirect supervision of team members in multiple groups, subsidiaries or affiliates.

Education and Training Required

  • High school diploma or equivalent and related experience

Experience Required

  • 5 to 10 years
  • 5 years of retail leadership experience

Experience Desired

  • Multi-Unit Leadership Highly Preferred

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Analytical
  • Computer Skills
  • Continuous Learner
  • Innovation Management
  • Mentoring
  • Open to Feedback
  • Presentation & Verbal Communic
  • Project Management
  • Written Communication

Work Environment

  • Normal office environment
  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Physical requirements

Equipment Used

  • Calculator
  • Computer
  • Copier
  • Telephone

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