Expected Weekly Hours:40
Position Purpose:An affiliation of Mount Carmel and Fairfield Medical Center, Diley Ridge Medical Center is a state-of-the-art medical complex that includes emergency, inpatient and diagnostic services as well as an attached medical office building. Located in Canal Winchester, the center serves patients throughout northern Fairfield County, including the communities of Pickerington, Groveport, Canal Winchester, Carroll, Baltimore and Violet Township.
At Diley Ridge Medical Center, we’re proud to be a part of the lives of the people in our community. That's why we're looking for a Leader who has a strong spirit of community, sense of teamwork and constant focus on excellence.
Job Description Details:Job Summary
In accordance with the mission of Diley Ridge Medical Center and within the scope of the Ohio Nurse Practice Act, the Educator/Assistant Clinical Manager functions within the standards, policies, procedures and guidelines of the organization. The Educator/ Assistant Clinical Manager provides consultation and education to patients, families, staff and physicians regarding the care of patients, assumes a leadership role in issues relating to patient care and acts as a change agent to support institutional initiatives pertaining to the care of patients. Responsible for the implementation of organizational goals and objectives, ensuring optimal patient outcomes and the delivery of care within regulatory and organizational standards, policies, procedures and guidelines. In the absence of the Director of Patient Care Services, able to function in a temporary leadership capacity.
Job Qualifications (Knowledge, Skills, and Abilities )
• Graduate from school of nursing with current licensure to practice as a registered nurse in the State of
• Bachelor’s degree required; Master’s degree required within 3 years of orientation completion.
• Minimum of 3-5 years recent experience in area of specialization preferred.
• Self-directed with strong written and verbal communication skills.
• Demonstrates leadership and teaching experience.
• Professional certification preferred.
• Demonstrates ability to function as an interdisciplinary team member and able to manage stressful
• ACLS required within 1 year.
• PALS required within 1 year.
- Director of Patient Care Services
Supports the Director of Patient Care Services in Supervising:
- Registered Nurses
- Respiratory Therapists
- Emergency Department Paramedics
- Multi-Skilled Technician
- Unit Coordinators
- Social Workers
- Case Managers
- Materials Coordinators
- Revenue Coordinators
- Customer Service Associates
- Leadership Competencies are the required skills, knowledge and attributes of leaders. They are principles that guide leaders toward the performance and accountabilities expected of them every day.
- Define and share a strategy and vision.
- Align resources toward achievement of results.
- Grow and sustain the Mission.
- Identify, lead and embrace change.
- Exhibits the Service Excellence Behavior Standards:
- Role modeling excellence for all to see. Provides for periodic rounding on patients & families, providing updates and initiating service recovery on identified issues. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.
- Holds others (Associates, Physicians and Volunteers) accountable for exhibiting the Service Excellence Behavior Standards. This includes, but is not limited to, celebrating excellence in behavior and approaching anyone with courtesy and respect who is not demonstrating Service Excellence.
- Owning and resolving Service Recovery concerns.
- Managing Performance:
- Assists the Director of Patient Care Services with the following functions and acts as their designee when necessary.
- Provides supervision of associates in their respective service area, available for 24-hour accountability in addition to the Director of Patient Care Services.
- Interviews, hires, orients, counsels and evaluates associates.
- Establishes work schedules and daily assignments,
- Participates in direct patient care activities as needed.
- Functions as a clinical resource for staff.
- Assists in the introductory and annual associate performance evaluation process.
- Collaborates with all disciplines on the healthcare team and within the organization to provide care.
- Assists the Director of Patient Care Services with the implementation of department and organizational goals.
- Performance Improvement & Quality Monitoring:
- Assists the Director of Patient Care Services with the development, monitoring & reporting of quality indicators for emergency & inpatient services focusing on optimal patient outcomes, regulatory compliance & risk management, customer service, and continuous quality and process improvements. Includes both intradepartmental and interdepartmental activities.
- Participates in performance improvement process teams.
- Develops and maintains effective working relationships with staff, other site departments, physicians & the community.
- Provides staff education and communication at department meetings.
- Establishes and maintains strong positive communication with patients and families.
- Communicates pertinent clinical information to appropriate members of the patient care team.
- Keeps patients and families appraised and updated.
- Clinical Practice:
- Serves as a role model in the management of patient populations through direct or indirect care.
- Acts as a leader in monitoring, evaluating and helping to establish the standard of practice.
- Assesses the learning needs within patient care settings in order to plan, organize, coordinate and participate in development and/or teaching of programs to meet those identified needs.
- Participates in monitoring, evaluating, reporting and improving standards of care.
- Consults with the Director of Patient Care Services regarding patient and staff clinical issues and assists with recommendations.
- Acts as a resource for staff regarding critical thinking, equipment use and problem solving
regarding clinical situations.
- Demonstrates leadership skills in the management of complex clinical situations.
- Develops, reviews, and revises standards of care, policies, procedures, practice guidelines and protocols of care to reflect current evidence based practice and changing technology.
- Promotes, participates in and conducts on-going research in clinical practice.
- Accepts responsibility for the direction of co-workers and support staff in the implementation of patient care.
- Education & Training:
- Coordinates and facilitates patient and family education.
- Coordinates, plans & implements staff education & training for all departments.
- Oversees orientation of new staff and facilitates a learning environment.
- Assumes a leadership role in the orientation of new associates; and scribe orientation.
- Promotes professional growth & clinical competence.
- Ensures optimal patient care through on-going evaluation of the educational needs of the staff.
- Continuity Planning:
- Identifies discharge needs, participates in planning and completes discharge, transfer and continuity of care forms as appropriate to ensure a coordinate hand off of patient care.
- Safe Practice:
- Verifies and implements physician and other licensed independent practitioner orders.
- Administers medications according to the organization’s standards, policies, procedures, and/or guidelines.
- Initiates appropriate emergency procedures and administers life-supporting drugs/treatments under the direction of a physician.
- Practices positive patient identification,
- Maintains equipment appropriate to the care environment.
- Collaborates with physicians and other health care disciplines regarding the patient’s plan of care.
- Initiates appropriate non-physician consults (i.e. dietary, social services, chaplain, etc.).
- Maintains a responsible attitude toward individual performance in accordance with approved policies & procedures.
- Assumes responsibility to facilitate improvements in patients care, associate and physician relationships and the working climate.
- Responsible and accountable for professional development and the maintenance of licensure.
- Assists in orientation of new associates and supports student experience as requested.
- Accepts charge nurse responsibility as assigned.
- Assists in maintenance of departmental compliance with continuous regulatory readiness.
- Attends and participates in community events on behalf of Diley Ridge Medical Center.
Other Job Responsibilities:
- Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing.
- Participates in and coordinates with organizational process to collect and evaluate information about hazards and safety practices that are used to identify safety management issues. Adheres to established policies and procedures, which may include wearing of personal protective equipment.
- Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities.
- Accepts other duties, responsibilities and / or special projects as assigned by the Director of Patient Care Services.
- Participates in community activities sponsored by Diley Ridge Medical Center.
- Acts as a resource person for staff members in developing, completing and publishing clinical research.
- Participates in programs for Healthcare students who are participating in clinical educational
experiences within Diley Ridge Medical Center.
- Maintains a working relationship with vendors/product vendors.
- Maintains effective communication utilizing the integrated information network.
- Adheres to established policies and procedures, which may include wearing of personal protective
- Uses computer systems appropriately.
- Responsible for own professional development.
Accepts other duties, responsibilities and/or special projects as assigned by the Director of Patient Care Services and/or the President and Chief Operating
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Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
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