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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Information Technology



Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

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Engagement Lead - Minnetonka, MN

UHG - Minnetonka, Minnesota

Posted: 10/16/2018

A fast growing, very dynamic team within Optum Data Solutions seeking a highly motivated individual that is interested in taking the next step on their career path. We are looking for an individual to step into a critical business engagement role. This role requires excellent knowledge of the healthcare domain, including experience with healthcare data warehousing and analytics capabilities, and requires exceptional customer communication & presentation skills.  This role requires expert project management and business analysis skills. Candidates must enjoy working in an evolving, fast-paced and dynamic work environment.
Engagement Leads are Data solutions first line of contact with our UHC and Optum business partners.
Primary Responsibilities:  
  • Collaborating with internal partners to usher a project through the engagement process including: 
    • Overview of business need & objectives
    • Identify agile capabilities and success criteria
    • Confirmation of solution design and feasibility
    • Coordination of project estimates across multiple delivery groups
    • Creation/documentation of Agile Teaming Agreement (ATA) and other key engagement artifacts
  • Meeting with partner customers to define, understand, and document project requirements/capabilities
  • Partner with architecture teams to ensure that the high level solution aligns with the business requirements
  • Identifying and documenting design considerations, assumptions, and dependencies
  • Gather estimates for delivery and operational costs
  • Identifying risks and working with delivery teams and business partners to mitigate those risks
  • Regular communication with business partners; the person in this role will act as a liaison between internal customers and technical teams during the engagement phase of a project
  • Coordinate tasks and tight timelines across multiple teams leading to timely engagement delivery
  • Multi-task and handle several engagement projects concurrently

Required Qualifications:
  • Bachelor’s degree in computer, healthcare, or business, or equivalent work experience
  • 8+ years of IT experience working in a large, complex, organization with healthcare data warehouses, cloud architecture, data analytics, reporting, and systems
  • Excellent written and verbal skills, including 7 or more years’ experience with customer communications, requirements gathering via formal sessions (e.g., JADs), presentation of RFPs or requirements documents, PowerPoint presentations, and extensive meeting facilitation
  • Excellent customer relationship skills and customer focus orientation
Preferred Qualifications:
  • Experience working in or with Optum or UHC
  • Healthcare industry experience
  • Exposure across multiple types of healthcare entities – e.g., payer, provider, population management, pharmacy
  • Experience working with Agile teams
  • Subject matter expertise in the Healthcare Industry and related data; well-versed and current on industry trends and priorities

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Engagement lead, Data, gather estimates, JAD sessions, Minnetonka, MN, Minnesota

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