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In this position you will be working in our Emergency Room Senior Patient Care Coordinator. On average we see 200+ ER patients a day. You will facilitate the patient admission flow, including patient identification, accurate demographics, insurance information, required signatures, documents and will be responsible for insurance authorization, notification and verification of insurance benefits in order to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, collection co - payments, patient liabilities and entering all necessary information into the hospital computer system.
- Extensive work experience within own function
- Work is frequently completed without established procedures
- Works independently
- May act as a resource for others
- May coordinate others' activities
High School Diploma / GED (or higher)
2+ years of Customer Service related experience
Experience with Microsoft Office (Word, Excel and Outlook) to create, copy, edit, send and save documents
Comfortable working Wed - 4:30p - 3a,Thur & Fri 5p - 3:30a Saturday 4p - 2:30a
- Insurance Benefits experience and / or knowledge - Medical Insurance Ideal
- Cerner / MS4 experience - computer programs used to process the patients
- General knowledge of medical terminology
- Experience with Healthcare Admissions or Registration
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color,religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Key Words: Chandler, Emergency Room, Hospital, Admissions, Optum, Healthcare