About UHG

Careers at UnitedHealth Group


We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:




Approximate Salary:

Not Specified

Position Type:

Full Time

ER Senior Patient Care Coordinator - Gilbert, AZ

UHG - Gilbert, Arizona

Posted: 12/13/2018

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

In this position you will be working in our Emergency Room Senior Patient Care Coordinator.  On average we see 200+ ER patients a day. You will facilitate the patient admission flow, including patient identification, accurate demographics, insurance information, required signatures, documents and will be responsible for insurance authorization, notification and verification of insurance benefits in order to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, collection co - payments, patient liabilities and entering all necessary information into the hospital computer system.                                                                                                                                                                                                       


Primary Responsibilities:

  • Extensive work experience within own function
  • Work is frequently completed without established procedures
  • Works independently
  • May act as a resource for others
  • May coordinate others' activities


  • High School Diploma / GED (or higher)
  • 2+ years of Customer Service related experience 
  • Experience with Microsoft Office (Word, Excel and Outlook) to create, copy, edit, send and save documents
  • Comfortable working Wed - 4:30p - 3a,Thur & Fri  5p - 3:30a  Saturday 4p - 2:30a

Preferred requirements:

  • Insurance Benefits experience and / or knowledge - Medical Insurance Ideal
  • Cerner / MS4 experience - computer programs used to process the patients
  • General knowledge of medical terminology
  • Experience with Healthcare Admissions or Registration

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color,religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


Key Words: Chandler, Emergency Room, Hospital, Admissions, Optum, Healthcare

Apply Now