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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM


Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com


Job Category:

Business Operations



Approximate Salary:

Not Specified

Position Type:

Full Time

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Field Based Senior Business Operation Coordinator - Jefferson City, MO

UHG - Jefferson City, Missouri

Posted: 11/5/2018

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

National MedTrans (MedTrans) seeks a full time Field Operations Representative (FOR). The FOR is responsible for ensuring transportation providers who contract with MedTrans meet and exceed the compliance requirements contained in our contract. This may include include Training drivers, attendants in Passenger Assistance & Safety, and in Defensive Driving. Performs random and/or assigned field investigations, files reports on each investigation using appropriate reporting tools of providers' adherence to contract requirements, service quality at the particular facility, and the continued appropriateness of  assigned level of service for trips. The FOR also performs vehicle inspections to ensure vehicle compliance with all ADA and other Federal, State and Local regulatory standards.

Primary Responsibilities:

  • Schedules field work in cooperation with the Regional Manager.
  • Performs scheduled and random visits to healthcare facilities and contracted transportation providers to verify level of service; provider’s adherence to contract standards for drivers and vehicles; and provider’s on-time performance
  • Performs other duties as assigned
  • Focuses investigations on appropriate assignment of level of service by MedTrans and/or facility, and potential fraud and abuse based on available billing and trip data.

  • High School Diploma / GED or higher
  • 6+ months of Transportation or Logistics experience
  • Valid / current driver's license and a clean driving record
  • Ability to travel state-wide to sites 100% of the time (will include overnight travel)
  • Bachelor's Degree or higher
  • Experience working with CRM software
  • Experience working with Microsoft Excel (creating, editing, filtering, sorting data in spreadsheets)
  • Experience working with Google Maps - Mapping directions
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: mvr, driving, transportation, logistics, field-based, maps, excel

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