Kohl’s Department Stores

About Kohl’s Department Stores

 At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love.

Kohl’s is proud to be a member of the community. And being a part of a community means we have responsibilities to fulfill. We think it’s important to give time, energy and money through our many Kohl’s Cares programs. We also protect the environment by seeking innovative solutions that encourage long-term stability. Responsibility to our investors, communities and environment — it’s all a part of what makes us Kohl’s.

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FILA Store Manager

Kohl’s Department Stores - Pleasant Prairie, Wisconsin

Posted: 11/1/2018

BUSINESS IMPACT STATEMENT This position leads the overall store operation including responsibility for sales, customer service, human resources, profit and loss, inventory, expense management and store presentation. Do you love . . . working in a fast-paced, ever changing environment? Are you energized by . . . driving results and delighting customers? Do you enjoy . . . leading a team to achieve outstanding results?


Leads overall Store Operations

  • Interprets, directs and leads store merchandising and presentation directives and standards are met
  • Directs merchandise presentation and store visual workload
  • Responsible for staffing, scheduling, and maintaining Associate availability to ensure schedules match workload
  • Oversees all price changes, call backs, and inventory initiatives are executed to Company directive
  • Accountable for freight/receiving best practice execution
  • Supervises Associates to drive productivity through best practices
  • Ensures all building safety requirements are adhered to
  • Communicates repair/maintenance needs in a timely manner

Leads team in delivery of Customer Satisfaction

  • Communicates operational and sales strategy to Store Associates
  • Leads/directs Associates in the standard for Customer issue resolution
  • Oversees POS functions
  • Ensures total store cleanliness and recovery standards are met

Uses Business Acumen to drive results

  • Manages store payroll projections, productivity, and controllable expenses in relation to sales trends
  • Reviews business summary reports for sales opportunities and report inventory needs or opportunities to Supervisor
  • Leads Loss Prevention initiatives and inventory control programs
  • Ensures Store pricing guidelines are maintained in accordance with Company / legal guidelines

Develops High Performing Associates and Team

  • Manages the interview and hiring process to maintain proper staffing levels
  • Maintains Associate fi les and documentation in accordance with Company policy / legal requirements
  • Coaches and counsels Associates when necessary
  • Manages delivery of hourly training programs
  • Leads Associate recognition programs

Management of associates

  • Manages direct reports, systems and projects to achieve unit goals in accordance with Company policies and practices
  • Prepares and analyze unit plans and reports
  • Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area
  • Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
  • Develops staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans



  • Efficient planning and organizational skills
  • Effective verbal and written communication skills
  • Ability to work as part of a team and interact effectively with others
  • Ability to recognize and understand available resources and utilize them to meet and exceed the store’s sales plan and expense controls
  • Ability to lead and develop Associates
  • Demonstrated ability to communicate with a variety of internal and external audiences
  • History of anticipating challenges and developing solutions to problems at hand


  • Proven ASM who is results-oriented, builds teams and partnerships, and capable of breaking down complex processes so that others can understand and execute
  • Bachelor’s Degree in Business, Retail or related field preferred

Special Requirements

  • Ability to spend up to 100% of work time standing or moving about the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
  • Ability to lift 50 pounds on an occasional frequent basis Greater than 50 pounds = 1 Associate per 50 pounds

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