Wells Fargo

Job Category:



Charlotte, North Carolina



Approximate Salary:

Not Specified

Position Type:

Full Time


415) 820-7800

Financial Crimes Manager 4

Wells Fargo - Charlotte, North Carolina

Posted: 12/7/2018

Job Description

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.

Financial Crimes Risk Management’s (FCRM’s) mission for world-class risk management is to protect the Wells Fargo brand globally from all risks related to financial crimes: money laundering, terrorist financing, sanctions, corruption, fraud, and doing business with those we cannot or choose not to do business with. The teams that make up FCRM will accomplish this mission by working together, and with our business and risk partners and external stakeholders, to provide industry-leading:

  1. Execution. We are responsible for assisting in on-boarding appropriate customers; and for screening, monitoring, investigating, and reporting customers and activity related to money laundering, terrorist financing, sanctions, corruption, and fraud.
  2. Oversight. We will provide oversight of financial crimes risk management to Wells Fargo through our financial crimes risk management policies, training, risk assessments, reporting and program ownership.
  3. Credible challenge. As the company’s financial crimes subject matter experts, we will provide appropriate credible challenge to ensure risks are effectively and efficiently managed.
  4. Team member development. We will attract, develop, retain, and motivate the most talented financial crimes risk management leaders. We will provide them the tools and training they need to succeed in their work and to have successful careers at Wells Fargo.
  5. Partnerships. We will maintain partnerships with each other, other Corporate Risk teams, and other internal and external stakeholders.

Corporate Fraud Risk Management (CFRM), part of Financial Crimes Risk Management (FCRM) Governance, serves as the independent risk management (IRM) group for Wells Fargo’s fraud risk. CFRM monitors the Company’s fraud environment, oversees external fraud risk management, and collaborates with the Conduct Management Office (CMO) for oversight of internal fraud. Wells Fargo has designated internal fraud as a type of conduct risk, so ultimately the CMO owns that risk, with financial crimes listed as a related risk.

CFRM establishes the requirements businesses’ must implement to manage fraud risk effectively and consistently. CFRM maintains the IRM resources (e.g., framework, tools, reporting) to support the businesses and their business fraud program narratives (fraud programs) company-wide. CFRM assesses fraud risks company-wide and considers regulatory, customer, and reputation impacts, and estimated quantitative losses as part of the Enterprise Risk Identification (ERID) process. CFRM also manages Wells Fargo’s Identity Theft Prevention Program with the primary objective of protecting Wells Fargo customers.

Primary Duties and Responsibilities

  • Accountable for establishing and overseeing execution of the enterprise-wide Fraud Risk Management program.
  • Direct and oversee Fraud Risk Management program elements (within the U.S.), including: policy and program oversight and governance over groups and LOBs; the fraud risk training program; product governance; and the identity theft risk management programs.
  • Govern and oversee the firm’s fraud risk management program through the implementation of a comprehensive FCRM program to monitor the effectiveness of the program, identify and assess relevant risks and anticipate regulatory issues.
  • Provide strategic direction and guidance to the front line and its embedded controls staff regarding applicable external and internal fraud related laws, rules, regulations, policies, enterprise guidance, expectations, and compliance and risk management best practices.
  • Drive consistent and coordinated implementation of the firm’s Fraud Risk Management program across the enterprise and ensure that fraud related information flows appropriately throughout the firm, up and to the corporate BSA Officer and Head of FCRM.
  • Oversee and credibly challenge ongoing assessments of the fraud control environment and lead implementation strategies to address any needed program enhancements, ensuring the front line effectively implements relevant best practices.
  • Oversee and credibly challenge the reporting, escalation and timely remediation of financial crimes-related issues.
  • Provide reporting on the state of compliance and risk management with fraud risk management requirements and expectations to the corporate BSA Officer and Head of FCRM.
  • Support effective coordination of fraud risk management-related regulatory examinations, and build and maintain effective relationships with all associated regulators.
  • Lead and actively participate as a key member of the FCRM leadership team and other risk management and compliance committees. Assist the corporate BSA Officer and Head of FCRM with providing independent oversight of the firm’s performance and strategy in regards to fraud risk management and provide credible challenge to the design and execution of the program.
  • Foster an environment that ensures strong communication and cooperation across the three lines of defense, including business line leadership, Legal, Audit, Compliance and other corporate stakeholders to facilitate transparency, balance and credible challenge.
  • Sustain a strong risk culture that identifies and provides oversight and escalation of existing and emerging fraud-related issues and risks across business groups, legal entities, geographies, and jurisdictions; promotes proactive risk management across the firm; and ensures that fraud-related issues are escalated to the corporate BSA Officer and Head of FCRM in a timely manner.
  • Create a culture of excellence by proactively attracting, retaining and developing a team of talented and diverse fraud risk management professionals to support the execution of the Fraud Risk Management program.
  • Assess regulatory changes and emerging issues.
  • Direct and oversee fraud related escalations and fraud related FCRM reporting.
  • Lead corporate initiatives and strategies on behalf of Fraud Risk Management.
  • Maintain compliance with Corporate Risk requirements.
  • Govern and oversee the IRM functions from a fraud risk management perspective.
  • Any additional responsibilities delegated from the corporate BSA Officer and Head of FCRM.

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

*Open to any Wells Fargo FCRM hub*

Required Qualifications

  • 10+ years of experience in one or a combination of the following: fraud, Bank Secrecy Act, anti money laundering, investigations of financial crimes transactions or policy violations, risk management, or compliance
  • 5+ years of management experience
Desired Qualifications

  • A Master's degree or higher
Other Desired Qualifications
  • Extensive experience designing and executing enterprise-wide fraud risk management programs
  • Expert-level knowledge of fraud laws and regulations, including the Bank Secrecy Act, USA PATRIOT Act, BASEL, and associated compliance programs.
  • Deep experience in managing fraud compliance programs at a large, complex bank, financial institution or equivalent.
  • Deep understanding of the ever-evolving governance and regulatory environments as well as industry and fraud-related best practices
  • Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspectives.
  • Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track record for delivering results.
  • Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork.
  • An ability to develop and articulate sound proposals to key stakeholders, and an ability to influence and drive timely decision making.
  • Proven ability to cultivate relationships and collaborate with multiple stakeholders and constituencies, including business leaders, legal, audit and multiple U.S. and non-U.S. regulators.
  • Proven experience establishing a large-scale vision, developing the strategy to support the vision, gaining consensus across key functional leadership areas through effective communication and successful delivery against goals and objectives.
  • Experience driving large-scale organizational change.
  • Proven ability to build and lead high-performing teams, ensuring proper staffing and expertise, and manage the establishment of major policies and relevant compliance programs across major business divisions within a large and complex organization.
  • Ethical integrity and proven ability to serve as a role model by reinforcing and demonstrating to your team members the core values and behavioral expectations contained in Wells Fargo’s Vision, Values & Goals.

  • All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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