Giant Eagle Supermarkets

About Giant Eagle Supermarkets

 

Job Category:

Grocery

Country:

United States

Postal Code:

15116

Approximate Salary:

Not Specified

Position Type:

Full Time

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Frozen Food Lead (Full Time) Shaler Giant Eagle

Giant Eagle Supermarkets - Glenshaw, Pennsylvania

Posted: 09/14/2018

About Us

Giant Eagle Inc., ranked 35th on Forbes Magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.6 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with 417 retail locations throughout western Pennsylvania, north central Ohio, northern West Virginia and Maryland.

Team Members who work for our flagship banner, Giant Eagle, are continually redefining and improving the supermarket shopping experience. We're creating a destination where customers find high-quality foods and convenience-oriented services, along with some pleasant and unexpected surprises as we try new things and roll out new ideas. You will be part of a growing team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs.

Position Summary

The first responsibility of a Frozen Food Lead is to provide leadership in the Frozen Food Department by directing and managing Team Members, ordering perishable and non-perishable products and supplies, and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. Supervise all Team Members in Frozen Food Department.

Job Responsibilities

  • Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.
  • Display a commitment to learn about food and share food knowledge with fellow team members and customers.
  • Demonstrate a willingness to learn, understand, and communicate the Market District Passion for Food philosophy, which includes the willingness to taste and experience new product offerings.
  • Actively demonstrate appropriate suggestive selling techniques.
  • Provide active sampling opportunities, when appropriate.
  • Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for the Market District banner. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.
  • Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community.
  • Provide leadership that promotes and exemplifies a Passion for Food.
    Manage inventories by tracking weekly reports and ordering raw materials and supplies in order to meet customer requirements and maximize profits.
  • Schedule Team Members and delegate work assignments in accordance with the collective bargaining agreement when applicable, effectively utilizing Team Members and supplies to maximize the store's profits.
  • Prepare, maintain, and track records concerning inventories and work processes to calculate gross monthly profit according to Company policy.
  • Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department.
    Control department costs by monitoring and improving operations to increase profitability.
  • Direct, oversee, and evaluate training provided by a trainer to department Team Members in order to reduce turnover, promote efficiency, and control labor costs.
    Maintain a safe and clean environment to ensure health and OSHA requirements are met.
  • Develop and maintain communication processes with other departments in order to develop marketing plans which help to meet the financial objectives of the store.
  • Analyze the Customer Satisfaction Index and Team Member Point of View Survey to identify areas needing improvement and develop processes and/or procedures to address those issues.
  • Maintain accurate department records to ensure documentation of activities is available.
    Ensure that proper procedures are being followed so that store meets out-of-stock percentage goal.
    Promote the continuous development of Team Members and identify candidates for Management Development Process.
    Ability to understand and adhere to the Collective Bargaining Agreement.
    Perform duties of staff as required.
  • Responsible for budget development, expense control and/or revenue generation for a department.
  • None

Education and Training Required

  • High school diploma or equivalent

Experience Required

  • 3 to 5 years

Experience Desired

  • Prior Experience in the grocery / produce field
  • Customer Service Experience
  • Knowledge of Market District operational procedures
  • Ability to read and interpret Profit and Loss statement

Age Requirement

  • At least 18 years of age

Shift

Any Hours

Competencies Required

  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others

Work Environment

  • Cooler
  • Freezer
  • Dust

Physical requirements

  • Carrying Up to 50 pounds
  • Lifting Up to 50 pounds

Equipment Used

  • Adding Machine
  • Dolly
  • Ice Machine
  • Knives
  • Microwave
  • Motorola Hand Held Gun (Receiving)
  • Power Washer
  • Registers
  • Shrink Wrap Machine
  • Texlon Ordering Machine
  • Vacuum
  • Watchguard Detergent Dispenser
  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Printer
  • Telephone
  • Cardboard Baler
  • Carts
  • Cash Register
  • Compactor
  • Dock Plates
  • Dumpster
  • Electric/Manual Jacks
  • Fill Station
  • Heat Seal Gun
  • Ice Machine
  • Intercom
  • Knives
  • Label Gun
  • Manual Wrapper
  • Ordering Machine
  • Periscope
  • Plastic Baler
  • Power jacks
  • Pressure Washer
  • Price Gun
  • Receiving Gun
  • Register
  • Safety Cutter
  • Scale Labeler
  • Scale
  • Shop Vacuum
  • Shrink Wrapper
  • Stanley Doors
  • Telxon
  • Trash compactor
  • U-Boats
  • WalkieTalkie
  • Wrapper

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