About Humana


Job Category:

Integrated Care & Care Operations - Care Management


United States

Postal Code:


Approximate Salary:

Not Specified

Position Type:

Full Time

Full Time Home Care Clinical Supervisor- White Plains, NY

Humana - White Plains, New York

Posted: 11/17/2018


Assignment Capsule
The position is responsible for ensuring quality and appropriateness of service to all clients, and for maintaining a high level of client satisfaction. The position will be knowledgeable and compliant with all applicable laws and regulations to which we may be subject. By ensuring service and satisfaction standards, the position spearheads high levels of “Word of Mouth” referrals and budget goals.


Authority and Responsibilities

Dependent on the size of the office, the Manager of Clinical Services may directly perform some or all of the activities associated with these responsibilities below. The position includes, but is not limited to, the following: 

  • Ensures Clinical competence/excellence
  • Responsible for maintaining Professional/Paraprofessional productivity and margins within budget goals
  • Responsible to maximize services for revenue growth by reviewing and approving all cases and potential care plans
  • Ensures superior customer service
  • Adheres to all policies, procedures and standards set forth by the company, state and federal regulations
  • Anticipates, identifies and reports in a timely manner on areas of potential risk; and plans their resolution or prevention. Consults with the Manager and Corporate Leadership staff as appropriate.
  • Performs any other activities as directed by the Company


Required Qualifications

  • Valid RN License in the state of NY with no restrictions/disciplinary actions
  • Minimum of 1-2 years of supervisory experience
  • Three years of nursing experience, preferably in care management
  • This role is considered patient facing and is a part of Humana’s Tuberculosis (TB) screening program, if selected for hire you will be required to be screened for TB
  • Existing community and professional contacts within the geographic market
  • Knowledge of community resources
  • Proven leadership, ability to influence, motivate, develop, and empower employees to achieve objectives with a team approach
  • Proficient with Microsoft application such as: Outlook, Word, Excel, and Power Point
  • This role is a part of Humana’s Driver Safety program and therefore requires and individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,00 limits.  
  • Must be available to work in the field
  • Must be able to participate in our on-call rotation


Preferred Qualifications

BSN or Master’s degree in Nursing

• Proven ability to lead teams and build strong working relationships,   internally and externally
• Experience leading remote multi-location teams
• Care Management Certification


Additional Information

Scheduled Weekly Hours


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