Kohl’s Department Stores

About Kohl’s Department Stores

 At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love.

Kohl’s is proud to be a member of the community. And being a part of a community means we have responsibilities to fulfill. We think it’s important to give time, energy and money through our many Kohl’s Cares programs. We also protect the environment by seeking innovative solutions that encourage long-term stability. Responsibility to our investors, communities and environment — it’s all a part of what makes us Kohl’s.

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Full-Time Loss Prevention Service Specialist

Kohl’s Department Stores - Waterbury, Connecticut

Posted: 12/8/2018

The Loss Prevention Service Specialist will be placed in high risk/complex stores. The primary role of the LPSS is to engage customers, promote customer service and provide deterrence to theft. The LPSS will be highly visible and spend the majority of their time at the store entrance and in “Center Core”. The LPSS will work to raise shortage awareness among store associates. This position will communicate frequently with both store management and loss prevention associates.



  • Works to promote customer service in the store by implementing the Kohl's “Smile and Say Hi” initiatives and helping customers with their needs

  • Assists in implementing loss prevention strategy

  • Promote a neat and clean store appearance at the entrance

  • Conducts associate package checks

  • Works in “Center Core” or at entrances to deter theft and provide customer service


  • Will NOT make shoplifting apprehensions 

  • May assist the loss prevention associates, as necessary

  • Conducts building and physical security inspections to minimize exposure to loss

  • Promotes a safe environment for associates and customers and responds to emergency situations



  • Maintains attendance according to Kohl's standards

  • Strong communication and interpersonal skills.  Works well with fellow associates, supervisors and customers

  • Maintains high ethical standards and adheres to Kohl's policies and procedures

  • Maintains standards of appearance by following the required Kohl's dress code

  • Ability to participate in physical activities, including walking, lifting and climbing on a regular basis


  • Experience in a customer service environment

  • Prior experience in retail loss prevention, security or law enforcement preferred

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